Vybe Telecom Private Limited — Slow internet and many discrepencies

Address: VYBE TELECOM PRIVATE LIMITED 7H, 7th Floor, 2-48/5/6, Vaishnavi Cynosure, Telecom Nagar Ext, Gachibowli, Hyderabad – 500032 Phone : 944 966 7777

Website: vybetelecom.in

Dear Team,

I am writing to file a formal complaint against [Network Provider Name] regarding their consistent failure to address slow internet speeds and network discrepancies.

For the past eight months, I have been a subscriber to [Network Provider Name], and during this time, I have faced ongoing frustration due to inadequate service. Despite multiple complaints lodged regarding slow internet and network connectivity issues, the situation remains unresolved. While temporary improvements may occur for a day or two following a complaint, the same issues persist shortly thereafter.

What is particularly concerning is the lack of follow-up from [Network Provider Name] regarding the status of my complaints or any feedback provided. It seems evident that their focus lies solely on revenue generation through renewals and network upgrades, rather than ensuring customer satisfaction and addressing service deficiencies.

Despite the promised 50 Mbps speed, the reality is far from satisfactory. Basic tasks such as sending WhatsApp messages become arduous due to unreliable network connectivity. The recent incident, where I was unable to access the Chrome homepage for two consecutive days due to network issues, exemplifies the severity of the problem.

Given the persistent failure of [Network Provider Name] to rectify these issues and provide adequate service, I am left with no choice but to escalate this matter to the Consumer Protection Team for further investigation and resolution.

I trust that you will take appropriate action to address this complaint and ensure that [Network Provider Name] fulfills its obligations to provide reliable and satisfactory services to its customers.

Thank you for your attention to this matter.

Ealier InetFiber, now Vybe Telecom