| Address: | Whitefield, bangalore |
To begin, with great expectation I visited vydehi hospital, bangalore today on 26th of April 2023 as the marketing dept has booked me an appointment to meet a urologist for my kidney stone surgery. I visited the medical & the advisor took me to the insurance dept where we had our discussion & was brought to the DWC Hospital no-8294872. On the reception I got my card & a file after I paid Rs.600 but later the nurses said you cannot meet a urologist. So I have to exchange it but again they asked me to pay another Rs.800. I was shocked I didn't even meet a doc till now & they were asking for more money.
Now than it is about the Doc. I was appointed to meet Dr. Sanjay so the nurse call him but I was asked to come down to a different hospital no at 3rd floor. But after the agent advised that the patient is of DWC so the Doc need to come up. I waited for more time than there came a Doc by the name Dr. Chataniya. I showed him my previous reports & test done on 13th of April 2023 almost 2 weeks from today. But the doc ask me to get another CT scan done & than to meet him by tomorrow. Which will cost me another consultation fee. I said I can't afford paying again for consultation but at this the doc said i have spent 15-20lakhs in studies. Whatever i charged you is for sharing my knowledge to you and I charged the lowest price for consultation. If you want your surgery done you will have to come again tomorrow & also pay my consultation fee. This was absolutely not acceptable. He was more like a cone business man rather than a doc.
Than, I asked for my corporate insurance approval as told by the insurance dept to get it approved from the doc. But the Doc refused it & said that if I need the approval than I had to get admit by today & release on the day Monday. But again said the surgery day cannot be fixed as of now since we will have to discuss with our admins & operation dept. I was shock at his answer. I was also shocked when the doc said the lazor machine in the hospital is not working hence we will need to give a different operation. In a big medical institution how is it possible.
Again for the last time I asked the Doc to give the corporate insurance approval so that I can come back on a particular day but the Doc totally refused it. I don't know why. Is it because that he was not Dr Sanjay but was Dr. Chataniya who wasn't appointed to me.
I want the medical admins to look into it & get my queries resolved and also get my refund as I was not given any medical consultation or else need to get my medical consultation again & also my corporate insurance approval so that I can proceed for my surgery Was this information helpful? | 
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