Wakefit Mattress — cheap quality product/ faka 100 days return policy.

Address: Bangalore, Pune, Maharashtra, 411017
Website: www.wakefit.co

Order id : order2019089fmrth

After seeing so many positive reponse i bought memory foam orthopedic mattress from wakefit but as they promised and adds on their website, product didn't match the quality or even near to that.

This is only sponge and very thin layer of memory foam on it. Such kind of mattress you can buy from local market 5-7 k max with better. Custmer reviews surely manipulated to increase sale

About custmer care - i am trying to reach customer care, but no reponse. They never pick up call. No reponse from custmer care even after several mails.

As per their 100 days policy i want to return the product but custmer care don't respond after sales.

Hopes my review will help other to take their decision
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https://m.mouthshut.com/product-reviews/Wake-Fit-Mattresses-reviews[protected] OD[protected]
Purchased this mattress on October 2018 from flipkart.
Warranty claims are a farce... I raised heating issues with the mattress delivered to me, multiple times with their customer care... Time and again they ask to change the outer cover, use it for another few weeks etc etc and finally I ask a refund or replacement, they stop to respond.all they do is to simply block you in Facebook and twitter. It seems their is a scam in the good number positive reviews of their products, which is evident on a simple google search. Poor customer care, faulty promises and claims. Stay away from this fraud company, they sell false promises of 20years warranty, employee terrible stupid customer care team, mattress has serious issue of heating up especially in the summers.they should offer an air conditioner along with the mattresses, now the threads are also coming out. Overall a total disaster product.
Purchased your orthopaedic matress in may 2019 . Invoice no [protected]..

I am very much dissatisfied with your matress..
Started back pain since I am using it.. & that back pain remains whole day.. Dr suggested to replace my mattress & suggested use original good quality orthopaedic matress..
Wakefit Don't give firmness & body support..
Don't offer comfort while sleeping..
Feel like Very low density foam used..

Normal mattress is named as orthopaedic mattress..
Very much dissatisfied..
Company offerd 20 years warranty. Now company says we are not responsible for this..

Agrawal
[protected]

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    Wakefit Mattress
    Bangalore, Pune
    Maharashtra
    India
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