| Address: WDIC, SCS No 6, Crystal Plaza, Choti Baradari Part 2, Choti Baradari, Jalandhar, Punjab 144005 |
Respected Sir/Madam,
I am writing to file a formal complaint against *WDIC Immigration*, Jalandhar Branch and Hoshiarpur Main Branch.
*Details of the Case:*
1. On *06-September-2025*, I applied for a Europe Work Visa through WDIC Immigration at their *Jalandhar Branch* in front of *Mr. Gurpreet Singh, Sr. Manager (Mobile: [protected])*. Although the agreement was signed in Jalandhar, it was registered at their *Hoshiarpur Main Branch*.
2. I paid a total of *Rs. 3, 00, 000/-* as per their demand:
- Rs. 25, 000/- as Registration Fees
- Rs. 2, 75, 000/- for Work Visa Services
3. The company committed to provide a work visa/work permit but *failed to provide any visa or work permit* as promised.
4. As per the agreement, the contract period ended on *05-May-2026*. As per the refund clause, I waited for an additional 90 working days after 8 months for the refund process
5. Till date, the company has refunded only *Rs. 2, 00, 000/-*. An amount of *Rs. 75, 000/- is still pending* as per the contract terms and has not been refunded despite multiple follow-ups.
6.Harassment by Staff:*
Whenever I contact the company, the following employees keep making excuses and do not give any decision:
- Gurpreet Singh (Sr. Manager)
- Harsha
- Lovepreet Singh
- Jagpreet Badhan
- Suleman
- Tarsem Singh
7. During the process, the company also:
- Opened a *Federal Bank Account No. Xxxxxxxxx76525* in my name.
- Took my *entire cheque book with 5 signed blank cheques* for security purposes.
- Took a *SIM Card No. +91 xxxxx66968* issued in my name, which is linked to the said bank account.
- They have not returned my cheque book, ATM card / Account Opening Kit, and SIM card.
*My Request / Relief Sought:*
I request you to kindly intervene and help me with:
1. Immediate refund of the remaining *Rs. 75, 000/-*.
2. Return of my *original cheque book with blank cheques signed, ATM card, account kit, and SIM Card No. +91 xxxxx66968*.
3. Closure of the Federal Bank account opened in my name and confirmation of the same.
4. Take necessary action against the company for deficiency of service and unfair trade practice.
I have all payment receipts, agreement copy, and bank details as proof.
Thanking you.
Yours faithfully,
Charanjeet singh
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