Wear Your Glamour — Two lehengas

Address:	Jaishree E commerce Shop Number 226, Shivalik, Daboli Main Road, Surat 395004
Website:	instagram.com/wear_your_glamour?igshid=kace7ftlz3kw

I ordered two lehengaas from wear your glamour Instagram shop. I placed the order on 26th October. I received two lehengaas on 5th November and they were totally different from the images provided on their page. I asked for a refund but they said they only have a replacement policy. They asked me to courier the products on the following address: Jaishree E commerce
Shop Number 226, Shivalik, Daboli Main Road, Surat 395004
This is his mobile number: [protected]

I couriered the lehengaas the next day and sent him the order slip (It cost me 200/-)

Now, it's been one month and I've called this person over 200 times but he is not answering my phone, not replying on whatsapp and he's not even replying on Instagram. I paid him 3600/- Cash on delivery the first time. Today is 27th November and I still haven't received my parcel. Please help!