| Address: Corporate office- H-77, 1st floor sec-63 Noida Pin - 201301 |
| Website: www.wiisuites.com |
Hi
I have taken their Membership with the name Himanshoo Tyagi. They have taken 45000 against the Membership of 2 years ( 12 nights ) in 5 star hotels across India. After doing so many mails, they are stretching it & not confirming the dates. They have done miscommittments. I am attaching mails for reference
[protected] Forwarded message[protected]
From: Himanshoo tyagi
Date: Fri, 17 Nov, 2023, 16:25
Subject: Re: Hotel reservation
To: Reservation Westin Inn
As per the agreement, I am entitled for 6 nights.
On Fri, 17 Nov, 2023, 16:24 Reservation Westin Inn, wrote:
Dear Member,
Greetings from Westin Inn And Suites !!!
As per the special approval we can process 02 nights in Mukteshwar and 02 Nights in Nainital.
Kindly Advise:-
Please feel free to contact the undersigned for any further assistance required.
SPECIAL NOTE: -
We accept bookings only in working hours i.e. 10 A.M. to 05:30 P.M from Monday to Saturday, Sunday is our weekly off.
Season Months bookings are Non-Amendable and Non-Cancelable (MAY-AUG & OCT-FEB)
The standard check-in, check-out times will apply as per Hotel terms on your mentioned booking dates.
Hotel Confirmation from the member is required within 24 hours for this Hotel booking to be finalized, else we may be forced to give you alternate options.
Early check-in and late check-out, subject to availability and may be a nominal additional charge applicable.
Hotel Cancellations totally depend on hotel terms and conditions policy.
Flights rates are subject to availability, else we may be forced to give you alternate options.
Flight Confirmation from the member is required within 30 MIN for the flight to be finalized, else we may be forced to give you alternate options.
Best Regards
Reservation Team
Westin Inn And Suites Pvt. Ltd.
Corporate office- H-77, 1st floor sec-63 Noida Pin - 201301
Direct Landline No. : [protected]
Email : [protected]@wiisuites.com
Website : www.wiisuites.com
On Fri, 17 Nov 2023 at 15:57, Himanshoo tyagi wrote:
Hi
This is not mentioned in agreement.
On Fri, 17 Nov, 2023, 15:34 Reservation Westin Inn, wrote:
Dear Member,
Greetings from Westin Inn And Suites..!!!
This is to inform you that we can process 01 location at 01 time, request you kindly share accordingly.
Please feel free to contact the undersigned for any further assistance required.
SPECIAL NOTE: -
We accept bookings only in working hours i.e. 10 A.M. to 05:30 P.M from Monday to Saturday, Sunday is our weekly off.
Season Months bookings are Non-Amendable and Non-Cancelable (MAY-AUG & OCT-FEB)
The standard check-in, check-out times will apply as per Hotel terms on your mentioned booking dates.
Hotel Confirmation from the member is required within 24 hours for this Hotel booking to be finalized, else we may be forced to give you alternate options.
Early check-in and late check-out, subject to availability and may be a nominal additional charge applicable.
Hotel Cancellations totally depend on hotel terms and conditions policy.
Flights rates are subject to availability, else we may be forced to give you alternate options.
Flight Confirmation from the member is required within 30 MIN for the flight to be finalized, else we may be forced to give you alternate options.
Best Regards
Reservation Team
Westin Inn And Suites Pvt. Ltd.
Corporate office- H-77, 1st floor sec-63 Noida Pin - 201301
Direct Landline No. : [protected]
Email : [protected]@wiisuites.com
Website : www.wiisuites.com
On Thu, 16 Nov 2023 at 17:36, Himanshoo tyagi wrote:
Hi
Pl ignore the previous mail
Pl find below the new booking details
Nainital
Check in - 08/12/2023
Check out - 11/12/ 2023
Adult - 2
Child - 1
Resort - Fun Villas
Mukteshwar
Check in - 11/12/2023
Check out- 14/12/2023
Adult- 2
Child - 1
Resort - Himalayas By the Lake Hill
Regards
Himanshoo
[protected]
On Thu, 16 Nov, 2023, 16:10 Reservation Westin Inn, wrote:
Dear Member,
Greetings from Westin Inn And Suites..!!!
This is to inform you that we can process 01 location at 01 time, request you kindly share accordingly.
Please feel free to contact the undersigned for any further assistance required.
SPECIAL NOTE: -
We accept bookings only in working hours i.e. 10 A.M. to 05:30 P.M from Monday to Saturday, Sunday is our weekly off.
Season Months bookings are Non-Amendable and Non-Cancelable (MAY-AUG & OCT-FEB)
The standard check-in, check-out times will apply as per Hotel terms on your mentioned booking dates.
Hotel Confirmation from the member is required within 24 hours for this Hotel booking to be finalized, else we may be forced to give you alternate options.
Early check-in and late check-out, subject to availability and may be a nominal additional charge applicable.
Hotel Cancellations totally depend on hotel terms and conditions policy.
Flights rates are subject to availability, else we may be forced to give you alternate options.
Flight Confirmation from the member is required within 30 MIN for the flight to be finalized, else we may be forced to give you alternate options.
Best Regards
Reservation Team
Westin Inn And Suites Pvt. Ltd.
Corporate office- H-77, 1st floor sec-63 Noida Pin - 201301
Direct Landline No. : [protected]
Email : [protected]@wiisuites.com
Website : www.wiisuites.com
On Thu, 16 Nov 2023 at 11:45, Himanshoo tyagi wrote:
Hi
Pl change the booking
Nainital
Check in - 06/12/2023
Check out - 09/12/ 2023
Adult - 2
Child - 1
Resort - Fun Villas
Mukteshwar
Check in - 09/12/2023
Check out- 12/12/2023
Adult- 2
Child - 1
Resort - Himalayas By the Lake Hill
Regards
Himanshoo
[protected]
On Fri, 10 Nov, 2023, 12:59 Himanshoo tyagi, wrote:
Hi
As discussed on call, Mr. Kunal Tyagi ([protected]) from your company has committed me that I can share the nights with my family & now he is not taking calls. This will be a big breach of trust as I have taken this Membership from my hard earned money.
Waiting for your positive response
Regards
Himanshoo Tyagi
[protected]
On Fri, 10 Nov, 2023, 11:24 Himanshoo tyagi, wrote:
Pl arrange a call back
On Fri, 10 Nov, 2023, 11:23 Reservation Westin Inn, wrote:
Dear Member,
Greetings from Westin Inn And Suites..!!!
This is to inform you that your membership is entitled to 01 room with 02 adults and 02 kids ( below 6 years ) and the second room can be provided on a tariff basis only, so Kindly confirm with us accordingly to proceed further,
Your kind cooperation & understanding will be highly appreciated, Please do not keep any apprehensions in regards to this matter.
Please feel free to contact the undersigned for any further assistance required.
SPECIAL NOTE: -
We accept bookings only in working hours i.e. 10 A.M. to 05:30 P.M from Monday to Saturday, Sunday is our weekly off.
Season Months bookings are Non-Amendable and Non-Cancelable (MAY-AUG & OCT-FEB)
The standard check-in, check-out times will apply as per Hotel terms on your mentioned booking dates.
Hotel Confirmation from the member is required within 24 hours for this Hotel booking to be finalized, else we may be forced to give you alternate options.
Early check-in and late check-out, subject to availability and may be a nominal additional charge applicable.
Hotel Cancellations totally depend on hotel terms and conditions policy.
Flights rates are subject to availability, else we may be forced to give you alternate options.
Flight Confirmation from the member is required within 30 MIN for the flight to be finalized, else we may be forced to give you alternate options.
Best Regards
Reservation Team
Westin Inn And Suites Pvt. Ltd.
Corporate office- H-77, 1st floor sec-63 Noida Pin - 201301
Direct Landline No. : [protected]
Email : [protected]@wiisuites.com
Website : www.wiisuites.com
On Thu, 9 Nov 2023 at 12:00, Reservation Westin Inn wrote:
Dear Member,
Greetings from Westin Inn And Suites !!!
*Thanks for the mail*
Your query has been noted.
Kindly allow us some time we will get back to you Asap.
Please feel free to contact the undersigned for any further assistance required.
SPECIAL NOTE: -
We accept bookings only in working hours i.e. 10 A.M. to 05:30 P.M from Monday to Saturday, Sunday is our weekly off.
Season Months bookings are Non-Amendable and Non-Cancelable (MAY-AUG & OCT-FEB)
The standard check-in, check-out times will apply as per Hotel terms on your mentioned booking dates.
Hotel Confirmation from the member is required within 24 hours for this Hotel booking to be finalized, else we may be forced to give you alternate options.
Early check-in and late check-out, subject to availability and may be a nominal additional charge applicable.
Hotel Cancellations totally depend on hotel terms and conditions policy.
Flights rates are subject to availability, else we may be forced to give you alternate options.
Flight Confirmation from the member is required within 30 MIN for the flight to be finalized, else we may be forced to give you alternate options.
Best Regards
Reservation Team
Westin Inn And Suites Pvt. Ltd.
Corporate office- H-77, 1st floor sec-63 Noida Pin - 201301
Direct Landline No. : [protected]
Email : [protected]@wiisuites.com
Website : www.wiisuites.com
On Wed, 8 Nov 2023 at 19:24, Himanshoo tyagi wrote:
Member name:- Himanshoo Tyagi
Membership id:- WIISDL770086
Membership date:- 21/09/2022
Membership amount:-100000
I am a member of Westin Inn And Suites and i want book my holiday night in
Destination:- Udaipur
Check inn date:- 08/12/2023
Check out date:- 11/12/2023
Member Details:- Himanshoo Tyagi, Komal Tyagi, babli Tyagi, Vinod Tyagi & Shivansh Tyagi.
No. Of Adult :- 04
No Of Kids :- 01
Rooms - 2
Pl help me in getting my money back
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