Today we received two ladder bookshelves. At the attempt of assembly the shelves started falling apart and chipping off. Screws would sink into the wood and would not hold the shelf itself. It falls apart as if made of sawdust.
I immediately contacted Customer Service but they referred to their no-return policy AKA 'you bought it - it is your problem now'. What is this policy anyway!?!?! WHAT!!?!? Even if there's NOTHING wrong with an item, I should be able to return it without any cause or reason.
So now I own trash that I paid for and take directly to the dumpster. 'Great business' Screw you!
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