I recharged my cellphone with an SMS pack for Rs. 20 for which I was supposed to get X number of free messages. Now, I sent a message to a friend of mine under this scheme and I was charged even though I was well within the scheme. The reason? Festival days are charged. Which festival? VALENTINES DAY!
I am furious!
First of all, Valentines Day is not even an official festival! What is the criteria adopted by BSNL to declare a day as festival?!
Secondly, why was I not informed of this BEFORE? Neither is it there anywhere on the voucher nor has been adverstised in the newspapers or any other media.
BSNL — Unclear Contract Terms
I recharged my cellphone with an SMS pack for Rs. 20 for which I was supposed to get X number of free messages. Now, I sent a message to a friend of mine under this scheme and I was charged even though I was well within the scheme. The reason? Festival days are charged. Which festival? VALENTINES DAY!I am furious!
First of all, Valentines Day is not even an official festival! What is the criteria adopted by BSNL to declare a day as festival?!
Secondly, why was I not informed of this BEFORE? Neither is it there anywhere on the voucher nor has been adverstised in the newspapers or any other media.
I am damn angry and feel cheated. X|