Work4India — not willing to refund amount

Incident happened on 17th Dec 2019. I got a call from a person called Sreeja who said she was a recruiter working for Work4India. She said my profile was matching for a post they had and told me that in order to complete the basic formalities, I was supposed to pay 1900 as registration fees (which is refundable) and after that 2 rounds of interview will be conducted. Initially I was reluctant, but in need of a job I paid the same amount and completed the registration. After 5 minutes, I got a call from their HR and she said in order to proceed further I was supposed to pay 4000 rs. She also claimed that job was confirmed, all I needed to do was pay 4000 and get the company details, interview schedule. Again she said the same thing that total amount 5900 will be refunded. When the first person Sreeja called, she never told about this 4000 rs. Had she told, I would not have agreed to register itself. When I refused to pay the balance amount, they said it was not possible to process further and the refund will not be given. I just went through their website and there it states that amount will not be refunded unless the complete process is over (refund policy). During my conversation with the first person (Sreeja), she said the amount is refundable and never told about the policy. What they are doing is, misleading us with false information. As a common man, we will think of paying 4000 rs to get the refund of 1900, which they are taking advantage of. If we don't pay the balance amount, the amount we paid initially is lost which is their profit.
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