| Address: | Gravity Integrates Pvt. Ltd. Avanti Vihar,Ward No. 28, Sector I, Raipur, CG-492001 | | Website: | Worldwide transcripts |
Here iam my horrible experince with Worldwide transcripts is i have taken services from worldwide transcripts services to get my transcripts from osmania university Hyderabad.Mine was expediated service so they charged me in total 8260 for just the service itself and i needed 8 copies of transcripts so for that they charged me 9600.In actual i got to know through my seniors that osmania charges only 100 per each transcript and we can apply as many sets as we want in single go but here this prestigious service providers applied each transcript seperatly so for each transcript 500 extra as the shipping cost which is 4000 loss for me for just shipping costs.And they claim they visit the university on daily basis in real its not true becuase they have applied the transcripts in online mode in the osmania university portal so there is no need to go to university for the transcripts.i have the proofs of them applying the transcripts in online mode.So generally transcripts are meant to be in sealed envelop that is what transcripts are but even after they applying each set of transcript seperatly i have got all my 8 sets of transcripts in the single envelope so when i opened the envelope its of no use for me because all the transcripts are in the same envelope and the universities doesnt accept once the transcripts are opened see this is the kind of service they do they dont even follow up with the clients after that like they dont even care to ask the client about the transcripts they recieved and oh god the case manager was horrible she doesnt respond to my texts at all if i text her today she responds the other day may be that was a torture to me literally and coming to expediated process i took it was promised to be 15 days so generally in osmania university portal it say normal processing is 25 days and urgent basis it is 7 days so here i took expediated service still the case manager said me to wait for 25 days which is normal process actually but they charged me 8260 for this as their service fee..and i got the transcripts after one and half month..which are not correct anyhow thats another story.very worst experience with world wide transcripts please do not take service from this world wide transcripts.Its my genuine review if you guys want proofs of the payment i made to them and the chats everythng i can provide that as well but do not trust world wide transcripts it was really trauma for me the way they behaved and everythng waste of time, money and everythng after all this mental trauma i got to know that they didnt spend the money i paid in total i paid 17860, their service charges were 7000+1260(gst)=8260 and the charges for 8 sets of transcripts are 8*912=7296 so 7296+8260=15556 but i paid 17860 to them they didnt even refund the remaining amount to me i called them hundreds of times to ask about the money they didnt respond.It was a mental trauma to me.
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Greetings from Worldwide Transcripts.
This reply is in reference to complain raise by one of our client "Ms. Nishitha Badavath" abusing and threatening in calls and mails as well as whatsapp chats.
This case was of Osmania University for 8 sets of Transcript for which we received documents on[protected]. After receiving the documents we applied for the transcripts and updated client in each and every step. Trail mail attached for the reference, Transcripts were procured on time and dispatched to the local address at Hyderabad on 19th October 2022. The client came confirmed the same to us on 10th November 2022 stating that she received transcripts but in a single envelope instead of 8 separate sealed envelope from the university. Going further we cannot interfere with the university process and protocol but still we offered to help the client but in further communications the language deteriorated on emails and WhatsApp communication and abusive language as being used against us and our team members which is unacceptable and we further denied any response.
We at Worldwide Transcripts take pride in our service and being a customer centric organization clients are always our priority but we strong discourage threatening and abusive language.
Attaching abusive language chats and mails snapshot, we even have possession of call recordings wherein she had used foul and abusive language against our executive.