www.Onekirana.com/ Online Shoping — payment fraud/ no product delivered

Address:

New Delhi, Delhi

Hi i made a online payment to website www.onekirana.com/ for groceries # oneKirana Order #ONEKIRANA8245# on May 6, 2015 at 1:49 PM, thru my Debit card and i also received the bank confirmation of debit. - when reached the website owner they said the payment have not been received, and wanted me to wait for some time as there may be problem with payment gateway. ----- - Later after many calls i was informed there was a problem with payment gateway and the website owner has filed refund direct to my account. Its been soo long and i have not received my groceries/ or refund/ or whatsoever clue of where my money is. ------- - I have called sos many time to owner mobile [protected] and also landline number[protected] onekirana.com owner is not taking responsibility and its clearly a lack of discipline and cyber law, where there is no strict rule or any monitoring. -- I want the cyber team to strictly monitor such website and fine them for creating unlawful atmosphere in the WWW. The owner of the website is telling me the payment gateway is to be blamed. Tell me is that my concern if there is no strict cyber laws. ---- Im i gonna trust on any website with my confidential details, my account then i allow them to come to my house any time for delivery.. Its totally not safe online.