Xerox India — Non availability of consumables and services.

Website:Xerox india

Dear sir,

I have purchased one workcentre-312 3-4 years back but now i am in need of drum and toner, but toner and drum not available in the market, can you please suggest me the best places to buy online the same.
Brand : XEROX
MODEL : WCPR00312
SL. NO. [protected]
Required part : No. 106R00586 (DRUM ) And
No. 113R00663 (OPC)(TONER)

I have contacted customer care as on 06/01/2015 but till date no satisfactorily solutions found.
Why this co.s are allowed in India to cheat people like me.
Please need ur help.
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Company service engineer visited for repair and damaged the printer.
after some days complint logged again .then they said my printer is not in warranty

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