[Resolved]  Xolo q3000 — Mobile Restarts occassionaly

Address:Mumbai City, Maharashtra

Dear sir I have purchased Xolo Q3000 White colour Model from Mumbai. and I am suffering with Mobile Hardware defects. Mobile restats while incoming call, while making call, while phone is idle for some time & u try to operate Or even when mobile some appln is working... Mobile restarts. I want information that what are the Company procedure of Warrant I want the information that what are the Company procedure for Hardware defaults I want the information that what are the company procedures for Replacement of Mobile / Exchange of New Mobile Same model... If proved the mobile had hardware manufacturing defects... Pls answer the same all points in details Your answer earliest would be highly appreciated..I have all the purchase bills & dealers name & Address and also other details required which will be given when demanded by the co. But let me understand the correct rules & regulations of the company. Jayesh
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Complaint marked as Resolved 
Sep 17, 2014
Updated by jayes27
MOBILE PROBLEM STARTED FROM 15 DAYS... OF PURCHASE
Verified Support
Sep 17, 2014
Xolo Customer Care's response
Dear Mr. Jayesh Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your post dated 17.09.2014,regarding your complaint for your XOLO Smartphone Q3000. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
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