Youstable.com — Cancel subscription and refund

Address: 4/453,Vibhav Khand Gomti Nagar Lucknow 226010, India

Website: 4/453,Vibhav Khand Gomti Nagar Lucknow 226010, India

I have sent them numerous messages with no resolution and here are all the details

client number:
[protected]
[protected]@youstable.com
URL:https://www.youstable.com/shared-hosting

Dear "YouStable Customer Support Team",

I am writing to you to formally request to cancel my subscription with YouStable and get a refund of the agreed amount, according to your terms of service. Despite my efforts to use the domain services and C-Panel, I have encountered issues that make the service unsuitable for my needs. Therefore, I do not wish to continue my subscription.

My Subscription Details:
Account Name: [ SPOTIKASS kassed (spokass) ([protected]@gmail.com) ]
Account ID/Subscription ID: [Enter Account ID or Subscription Number]
Service Purchased: [DA Elite - followsinfluencehub.com (12/27/2024 - 12/26/2025) $47.10
., "Web Hosting with C-Panel"]
Subscription Date: [Friday, December 27, 2024 (00:34)]
Amount Paid: [Total: $47.10]
Primary Domain: followsinfluencehub.com
DirectAdmin URL:Login URL: https://cloud2.defaultserver.net:2222

Purchased on: Friday, December 27, 2024

Reason for Cancellation:
I have encountered technical difficulties With the C control panel, poor customer support (see photos of response delays), and the service not meeting advertised standards and I have addressed any issues with my project and cancelled all of them]. These issues have made me unable to use the service effectively.

Refund Request:

In accordance with your refund policy and our agreement, I request a full refund of my payments. Please kindly process your refund by [before January 27, 2025"].

If your refund is not issued within this time frame, I will have no choice but to escalate the matter through legal channels. This includes filing a dispute with my payment provider, contacting consumer protection agencies, and if necessary, taking legal action.

I hope we can resolve this matter amicably and without further action. Please acknowledge receipt of this email and provide a timeline for the cancellation and refund process.

Thank you for your prompt attention to this issue. I look forward to your prompt response.

Best regards,