Yulu Bike Clean And Green Revolution — Charged penalty charges for usage, moreover sloppy ios app

Address:Kundanhalli
Website:www.yulu.bike

Complaint for charging penalty on parking on the right spot( ZONE) and not understanding the comments shared via support channel.

iOS app is such unresponsive and non operational specially during ride ends and support chats.

App is full of flows which is beyond control

APP does not know if i am stationed on the spot assigned by company contract. and support advisor charges penalty without basic understanding of cx need in urgency and importance of cx satisfaction is utterly disregarded in it.

Demand for compensation for bothersome support and irresponsible support staff and negligence of over charge.

Slogan clean and green is earned out of respect - rest is business code.
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Feb 14, 2021
Updated by 10kumar
Ride Details : Miracle Ride 5003435 / Date 14 Feb Time 9:41PM
Feb 14, 2021
Updated by 10kumar
waiting for update from support team of CEO Amit Gupta shared mobility startup Yulu
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    Yulu Bike Clean And Green Revolution
    Kundanhalli
    India
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