Zaaroz — Refund not received

Address:	22 B Trichy- Salem Main Road, Kallakurichy Tamilnadu 606202
Website:	zaaroz.com

Sir,
I ordered food from Barbeque Restaurant Salem via Zaaroz on 15/07022 for Rs.378.75 in order no.1980287 and it was cancelled on the advice of the said coy as it involved a dely. So I received a refund message stating that the amount would be refunded within 5-7 days. Since I did not received the refund I talked to the customer executive several times and they promised me to look into the matter.

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Order Cancelled Refund not received.
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Pastor Chelliah Jayaseelan
Mon, Aug 1, 2:34 PM (5 days ago)
to [protected]@zaaroz.com

Hello Sir,

My refund of Rs.378.75 for order no.1980287 dt.15/07/22 has not been received yet in spite of my message and repeated calls to customer centre. The order was cancelled since a customer care personnel from you informed me that the order would be delayed. I have received a SMS on 15/07/22 stating that the refund would come within 5 to 7 days. But no sign of refund so far. Kindly initiate refund to infuse confidence to continue to use your service .

Yours sincerely

C.jayaseelan

[protected]

[protected]@zaaroz.com
Aug 1, 2022, 3:23 PM (5 days ago)
Dear Sir, Apologies for the inconvenience caused. We value your feedback and will address this issue as quickly as possible. Our team will check the transaction

Chelliah Jayaseelan
Aug 1, 2022, 3:24 PM (5 days ago)
Thank you for your response.

Chelliah Jayaseelan
Aug 4, 2022, 10:34 AM (2 days ago)
to sales

Still waiting for your reply and refund.
Chelliah Jayaseelan
I have enclosed my last conversation with them. So far I have not received my refund. Such a bad service will affect their business in the long run.