Zibaby — Order not received

I have ordered 5.1 channel home theatre speakers on 9th September 2021 but even after one month the product is not delevered.
Payu transaction Id is [protected]
Please help me to get my product or money back

Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU