Zouk Online — Consumer Complaint NonReceipt of Refund for Order ID 2024429 | |||
Respected Sir/Madam, I am lodging this complaint against Zoukonline regarding non‑receipt of refund for my order. Order Details: Order ID 2024429, purchased on 30.06.2026 Return Status: Item was successfully picked up by Zoukonline on 08.07.2026 Issue: Despite repeated follow‑ups, the refund has not been processed till date. Instead of providing a refund transaction ID or reference number, the company is asking me to share my personal account statements, which is unreasonable and irrelevant. This conduct amounts to deficiency in service and unfair trade practice. I have made several attempts to resolve the matter directly with Zoukonline, but they have failed to provide any satisfactory reply or initiate the refund. Relief Sought: Immediate refund of the purchase amount to my original payment method. Written confirmation of refund transaction ID/reference number. Compensation for the inconvenience caused due to delay and repeated follow‑ups. I request the Consumer Forum to kindly take necessary action against Zoukonline to safeguard consumer rights. Was this information helpful? | |||
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