[Resolved]  100Bestbuy.com — Non compliance of commitment - Cheating?

Address:Chennai, Tamil Nadu

1) They advertised Nokia Lumia @ Rs.599/= - Then they said it is a contest. If I pay Rs.599 I will get a chance to win Nokia Lumia otherwise your money is safe. You can buy whatever you want after the draw is over. I paid on 30.9.13 2) Within 48 hours they phoned many times and started telling that to qualify for the contest I have to pay Rs.4999/- which will also be at my credit, but they will give one IPOD and One watch immediately within a week. They also said I always have the option to redeem the money which has been credited as points in my account. I paid Rs.4999 on 7.10.13 Now today is 26th. they just send one email that they will be sending the above items. Not sent. When contacted over phone they said stock is not available. I find from the blogs that they had cheated 1000s of people like this. I want to get my money back. I need your help
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Aug 14, 2020
Complaint marked as Resolved 
100Bestbuy.com customer support has been notified about the posted complaint.
Nov 11, 2013
Updated by msv1956
Hi on 30th Oct, I received a mail stating that they are sending the gift for participation in contest vide tracking number F[protected]. Till date nothing has come. I tried the link against the tracking number and it showed error. So they havent sent anything and it is fake number. I sent 3 emails asking them when did they conducted contest, what was the result, who was the winner. NO REPLY. I want it to be published in news paper so that this will get highlighted and a forum can be created to take up the case up to Supreme Court level -
Complaint comments 

Comments

Dear msv1956,

You have paid that amount for the contests, This price will not be refundable, if you win in 100bestbuy contest, we will inform you through telephone or Email by 100bestbuy. you will get the product in free of cost for which you have participated.If you will not win you will get credit points by 100bestbuy contest which helps you to purchase any products from 100bestbuy website, your paid amounts will get deduct on purchased product from 100bestbuy.com.

We will send you the contest details through your E mail ID.


If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:


Regards
100bestbuy
msv1956
don't listen to them you should file a complaint against them is court they are not going to refund our money this a fraud company. For last 2 months i have been continuously calling them yet they haven't returned my money, you move legally.
I am giving below the copy of the mail which I sent today:
To: [protected]@100bestbuy.com
Hi U had informed by email on 30th Oct 13 that you had sent the gifts against participation in Nokia contest. When I tried the tracking number F[protected] it shows there is no such despatch. I sent 3 emails asking when was the contest and what is the outcome for which NO REPLY.

I will lodge a Police complaint for Cheating and also proceed legally
Today is 25th November - From 30th September 2013 I am sending reminder mails - I tried to speak to their customer service but the lines always busy - they did not send the tablet and the watch - They gave false tracking number. Then they asked for address details again on 16th November - I need your organization support in bringing this to the knowledge of the customers at large. I will be meeting the Police Commissioner and submit a complaint on this.
Dear msv1956,
Please sir we request you to update your phone number and product information :

order id:
ref id:
order date:

so that we can provide you the necessary information.

If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:

Thank you

With Regards
100bestbuy
I am also a victim of 100bestbuy.
First they said chance to win a samsung mobile worth Rs.25000 plus, if I pay Rs. 599.00. If I do not win money, it will be refunded. Later came to know that credit point will be added to be encashed against future purchase. As expected they cheated and no prize was won. They did not announce the winner too.
I tried to contact thru mail. No response!!!. Their number[protected] is always busy. Today I tried continuously. Only recorded message, advertising their product was heard. After 6 minute, it gets cut off automatically.

After 4 tries, i.e. 4 x6 minutes = 24 minutes was wasted. On my fifth try, some Sunil Kumar came on the line. What he spoke, I did not understand. Just murmuring voice only.and just cuts it off after his 2 minutes murmur. Another time I tried.He only came on the line again. I fired him for his behaviour & asked him to talk properly and told him to cut off the line only after I am satisfied with his answer. Still, his behaviour was same, who disconnected the line immediately.

Finally, I tried in the website. I came to know in the site that the credit points are adjusted against the purchase and no cash back is made. So, I tried to purchase worth Rs. 745.00, thinking that I may have to pay Rs. 745 .00 minus 599.00 = Rs. 146.00 for this product. But, alas, the credit considered is Rs. 120.00 only instead of Rs. 599.00. That means, I have to buy 5 times more of such valued products to avail my credit of Rs. 599.00 in total! And the products are not worth at all. Even the product of value Rs. 25, 000.00 the credit considered is approx 120 only!

What a cheating!

It is not cheating; but a day light ROBBERY !.

This is another cheating company like - SPEAK ASIA, who are closed now after cheating several thousands of people. Their promoters are being arrested!

100bestbuy will see the end very soon.
100bestbuy company is big cheater.
Please do not deal with them.
This is for your own good.
It is the same story for every body. I had lodged complaint with Chennai City Police. I had given them print out of all the correspondence. I hope they will take some action on such cheats. I want every victim to file a case so that all the persons involved in this company are behind bars.

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