100Bestbuy.com — Unfulfill their promises

Address:Aizawl, Mizoram

My daughter Lalrohlui bid an offer at www.100bestbuy.com for Rs 3999/- on 16 February 2014. The offer was a combination of Samsung Galaxy Smartphone + Camcorder. The website says that the status of the bid will be informed through e-mail. So we paid the requisite amount through online banking. But no e-mail information regarding the status was made by the company. After that we thoroughly looked the contents in their website, and regarding the bids, they stated that the winner will be decided once in every 1st week a month and if the bidders lose, the whole amount will be refunded. Again we did not get any refund till date (19 March 2014). When we check the order status, they stated that the items were dispatched through Blue Dart Courier in which the Reference No and Tracking No were 29097875 and [protected] respectively. But these numbers could not be traced as the Blue Dart Tracking says "Numbers Not Found". About 1 week back my daughter in her no [protected] received a phone call from the company and the representative says that the items will reach next week. Again nothing happens.

So, I earnestly request you to investigate the matter and we want the money to refund, and this kind of cheating should never happen again in India

Lal Rozuala
Aizawl
[protected]
E-mail:[protected]@yahoo.com
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100BestBuy.com customer support has been notified about the posted complaint.
Mar 31, 2014
Updated by rozual7
Telling lie and they are telling lie
Complaint comments 

Comments

Dear Lal Rozuala,

We apologies for inconvenience happened from our end.Due to incomplete address, we are unable to dispatch the product from our end.
We request you kindly send us complete address, so that we can resolve the issue.
If any more queries kindly contact us:[protected]@100bestbuy.com or call us:[protected].
Regards,
100bestbuy
How many times should I send you the address:
Lalrohluii
MV-154/B Ground Floor
Near Turning Point
Mission Veng (S)
Aizawl - 796005
Mizoram
India
Mobile: [protected]
They are repeating lie till date. The last e-mail we got from them says that other product, which was not placed by us, will be shipped shortly. They have given some Reference No. & Tracking No, but those numbers are not valid in the Courier Partner, namely Bluedart. I believe that this 100bestbuy.com is not qualified to do e-commerce.

Lal Rozuala
Aizawl

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