[Resolved] 24X7Fresh.in — Daily milk supply

vat40

from Gurgaon, Haryana

Address:	122009
Website:	24x7fresh.in

Dear Sir,
I placed an order for Rs 3078/= on 20th Feb 2016 for delivering 6 packs of Amul milk (3 Ltrs) every day to us. The Order no. was[protected]. The milk was never supplied though they gave 4/5 different dates to start the supply.
Lastly they informed that if the supply is not started by particular date the money shall be refunded. Unfortunately neither milk was supplied nor the money was refunded. Tried to contact their numbers to no avail and the emails remained without response.( Supervisor name & no given was given as Mr.Pankaj [protected] and email... [protected]@24x7fresh.in)

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May 20, 2017

Complaint marked as Resolved

24x7Fresh.in customer support has been notified about the posted complaint.

Sep 24, 2016

Updated by vat40 24x7Fresh.in has not responded till date. This is for your kind information.

Oct 13, 2016

Updated by vat40 It is quite apparent that 24x7 Fresh is in no mood to either deliver the milk or refund the amount Rs. 3078/= paid to them on 20/02/2016. Kindly advise further.
Best regards
gs rankavat

Verified Support

Oct 13, 2016

24x7Fresh.in Customer Care's response Hi,
We are very sorry for Inconvenience caused to you. We are resolving all cases either by Delivery or refund Pl put a mail to [protected]@24x7fresh.in so that We can resolve it fast.

Oct 17, 2016

Updated by vat40 As desired I have sent the mail to [protected]@24x7fresh.in to resolve the matter on fast track.
This is for your kind information.
Best regards

rankavat

Nov 05, 2016

Updated by vat40 More than 3 weeks gone, really 24x7 Fresh is working on fast track 24x7 for the refund. Perhaps it is very complicated matter for them as they may be working on the first case and the decision may have to be ratified by the CMD / Board of Directors. This is for your kind information.
Best regards
rankavat

Nov 16, 2016

Updated by vat40 Kindly refer 24x7 Fresh message dated 13th Oct'16 to the Forum wherein they asked for mail from me to work fast to resolve the issue. Accordingly the mail was sent to them and the Forum was informed by message dated 17th Oct'16. More than 4 weeks have elapsed and the work by 24x7 Fresh on faster track has not is not in a position to refund the amount. Will you kindly peruse the development so far to pressurize them.
Best regards
rankavat

Nov 26, 2016

Updated by vat40 Since 13th Oct'16 forty five days have elapsed and we haven't heard anything from 24x7 Fresh ( working on fast track ). Hope wisdom to prevail.
Best regards
rankavat

Dec 11, 2016

Updated by vat40 Almost 2 months gone, refund is still awaited. Kindly see to it.
Best regards
rankavat

Jan 14, 2017

Updated by vat40 No development till now. Will you kindly remind them to expedite refund?
Best regards
rankavat

Jun 13, 2017

Updated by vat40 Even after 9 months gone, company is not in a mood to refund the money. Will you kindly inform what is being proposed to pursuade the company to refund the money?
Best regards
rankavat .

Jun 22, 2017

Updated by vat40 Failing to get any response from 24x7 fresh as well as forum, I am thinking to lodge a complaint to the police for cheating. What is your opinion?
Best regards
gs Rankavat