Submit a Complaint
Online Shopping
Freecharge Payment Technologies / FreeCharge.in

[Resolved]  Accelyst Solutions Pvt Ltd — Not allowing to login for transfer of wallet balance into bank account

Address:Bangalore, Karnataka, 560078
Website:www.freecharge.in

Dear sir,
I loaded the amount into wallet of freecharge.com of my account, as per terms & conditions of locking period is 7 days buy after 7 days completions, the user can transfer the amount from wallet to bank account whereas freecharge.com has locked my account to access. i have several time reminded by email addressed to [protected]@freecharge.com, but they are not resolving simply stating send the screenshot of problem occurred & after sending the screenshot they are becoming silent for resolution.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 16, 2016
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response We understand that you have trouble using our app/site.

We regret for the inconvenience caused.

In order for us to address your concern as quickly as possible, kindly send us a screenshot of the error message.

Awaiting for your response! We appreciate your co-operation!
Complaint comments 
2 Comments

Related Freecharge Payment Technologies / FreeCharge.in reviews

[Resolved]Freecharge Payment Technologies / Freecharge.in - D Mart store in the FAcebook App[Resolved]Freecharge Payment Technologies / Freecharge.in - Payment For 10065 rs has been debited from icici bank to axis bank for credit card due . But no confirmation is showing1[Resolved]Freecharge Payment Technologies / Freecharge.in - Unauthorized use of my email to open an account for someone else[Resolved]Accelyst Solutions Pvt Ltd - Fraudulent Credit Card Transaction[Resolved]Freecharge Payment Technologies / Freecharge.in - Regarding my refunded amount from red bus2
View all 2441 Freecharge Payment Technologies / FreeCharge.in Reviews

Comments

As per your reply I have attached screenshot for your reference.It clearly shows that Freecharge have locked my account without allowing to utilizing loaded amount into wallet.So, freecharge is utilizing the customer amount for his business growth by harassing to customer by giving mental agony & financial burden to pay to the concern bank without using the bank amount, but should be ready to pay for keeping loyalty else defaulter.

Therefore, kind request to resolve early.

Reply
Bad service, same service failure with me.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    View all 2441 Freecharge Payment Technologies / FreeCharge.in reviews & complaints
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information