Verified Support
Aug 31, 2021
Ace2Three Customer Care's response Thank you for contacting Ace2Three.
Referring to your mail we understand that your concern is in regards to failure transaction of Rs 200+25 on Date 28-August-2021 through Phonpe..
However your purchase amount got successfully credited to your Ace2Three account on Date 28-August-2021 but got delayed and we suggest you to go through your account transaction history details to check the same.
Usually whenever their is any failure transaction from Phonepe then Please be notified that if the amount is not credited to Ace2Three or phone-pe within 48 hours then we request you to contact Phone Pe customer support.
Please send us email request from your registered email ID to [protected]@a23.com for any further assistance.
Note:Due to network fluctuation you might face this type of issue so we suggest you to please check your network connection and try to initiate purchase when your network is strong.
Should you require any further assistance, please email us to [protected]@a23.com.
Regards!
Team Ace2Three.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
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