Comments
Hope you are doing good.
Its unfortunate to know you feel this way.
Referring to your queries, we would like to inform you that A23 ensure that all players get a fair platform to play.
The games are in no way prefixed and cards are distributed using a certified Random Number Generator software which cannot be modified or managed at any time by A23. Our random number generator (RNG) software ensures that cards are completely random and doesn't favor any player over other players.
You can see the RNG certificate by clicking on the link below:
https://www.a23.com/certification.html
This certificate is provided by ITech Labs, Australia which specializes in independent testing and certification of online gaming systems. We can assure you that there is no manipulation involved in the games.
The wins/ losses are completely based on the player's skill and we have no influence on the outcome of the game.
However we are sorry to inform you that we are unable to determine your A23 account's user id, hence we request you to please provide your User id or get back from the registered mail id of the concerned account to [protected]@a23.com so that we could check and assist accordingly.
If you have any further queries/concerns, please email us at [protected]@a23.com .
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
Its unfortunate to know you feel this way.
Referring to your queries, we would like to inform you that A23 ensure that all players get a fair platform to play.
The games are in no way prefixed and cards are distributed using a certified Random Number Generator software which cannot be modified or managed at any time by A23. Our random number generator (RNG) software ensures that cards are completely random and doesn't favor any player over other players.
You can see the RNG certificate by clicking on the link below:
https://www.a23.com/certification.html
This certificate is provided by ITech Labs, Australia which specializes in independent testing and certification of online gaming systems. We can assure you that there is no manipulation involved in the games.
The wins/ losses are completely based on the player's skill and we have no influence on the outcome of the game.
However we are sorry to inform you that we are unable to determine your A23 account's user id, hence we request you to please provide your User id or get back from the registered mail id of the concerned account to [protected]@a23.com so that we could check and assist accordingly.
If you have any further queries/concerns, please email us at [protected]@a23.com .
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
48%
Complaints
288
Pending
83
Resolved
115
View all 288 Ace2Three reviews & complaints
1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
View all Ace2Three contact information
Its unfortunate to know that you feel this way.
With reference to your concern, we understand that you are not happy with the games .
We would like to inform you that the Games are no way in control of the Administration or Management and We can assure you that there is no manipulation involved in the games.
A23 doesn't have any contribution to your wins/losses. Neither do we favor any player to make them win.
Also please be informed that the wins/ losses are completely based on the player's skill and we have no influence on the outcome of the game. Our aspiration is to provide a safe and secure platform to play online rummy. Player Safety and trust are of paramount importance to us.
However we are sorry to inform you that we are unable to determine your account user id, hence we request you to email us from the registered email id to [protected]@a23.com or share us the user id so that we could check and assist you accordingly.
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html