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[Resolved]  Ace2Three — Profile editing

I want to change my name from "GOKUL BALASUBRAMANIAN " to "ARUNPRAKASH SUNDARAMOORTHY" and date of birth from "14/03/2002" to "23/06/1999". My username "vegitooo", my mail id "[protected]@gmail.com". I'll complete my kyc after the change is made.
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Oct 5, 2021
Complaint marked as Resolved 
Ace2Three customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2021
Ace2Three Customer Care's response Greetings from Ace2Three.

With reference to your email we understand that you wants us to change your profile name in Ace2Three account.

Please be noted that we require your ID ( both the sides) and Bank/Pan Document proof which are on same name regarding name change.


However you have to send your ID document ( both the sides ) and Bank/Pan document proof through your registered Email Id to "[protected]@a23.com" so that we could check and assist you accordingly.

Note: Regarding ID proof we need both the sides of your ID proof document and if your bank details are not updated, please login to your Ace2three account through our mobile app and update your Bank details before sending us the Bank KYC documents for verification.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
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