ACT Fibernet — Daily disconnect no proper response from beam team

Kotha Srinivasa Reddy

from Hyderabad, Telangana

Address:

Medak, Andhra Pradesh

I am really bad on beam service, If I call to customer care they taken compliant it will take 24 Hrs time. but it will take time 3 to 4 days. it will work again 3 to 4 days, again disconnection same problem. Last 30 Days they given service only 10 days. No toll free number to compliant, it will take to connect 10 to 20 min. we are paying to mobile bills equals to Beam bills.

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Comments

Hathway Customer Care

from Mumbai, Maharashtra

Dear Kotha Srinivasa Reddy,

We apologize for any inconvenience, please share your account number and location with us. Someone will get back to you at the earliest.

Warm regards,
Hathway Broadband

Kishore.reddivari

from Hyderabad, Telangana

Worst service from Beam side, each time we call to reopen the ticket they raise a new ticket and without informing to the customer or proper resolution they close the ticket after 1 or 2 days.