[Resolved]  ACT Fibernet — Shifting, disconnection and refund

Address:

Suravi, 391/1, 2ns cross, Raghavendra Layout, Chellekere main road, Kalyan Nagar, Bangalore - 560043

Account:[protected]
Raised a request for shifting connection on june 14th, 2020.
The technical team even though it is a feasibility is available for connection they told cannot connect for another 2-3 months. Then we had to take airtel connection. Raised a request for disconnection and refund on 24th of june when the act team told they cannot give connection.
But till today i have not got the refund or any reply from the act team.
We request the team to respond to us and refund our money from 14th june 2020.
Zero ethics, zero responsibility, zero concerns for customers.
Awaiting a positive reply.