Dear Sir,
I booked an Itinerary RICJGH on Air Asia airlines the transaction failed during first time and the amount got deducted from my ICICI bank account. I raised a case with them (CAS[protected]PHPM3D) on 15th Dec 2014 and I didn't get any response (SLA time is 14 Days). After 14 days I raised case (CAS[protected]J54) on 31st Dec 2014 so far I didn't get any response so far. Please help me to get my money back. The following are transaction details given below.
Failed Transaction:
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Transcation date : 13/12/2014
Transaction Reference : BIL/[protected]/Air Asia/AIRASIA.COM-BL
Transaction Amt : Rs. 2, 660.00
Second time Successful Transaction:
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Transcation date : 13/12/2014
Transaction Reference : BIL/[protected]/Air Asia Mamiyar/AIRASI
Transaction Amt : 2, 660.00
Thanks and Regards
Ramachandra Prabu Was this information helpful? |
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