Address: | 63000 | Website: | www.airasia.com |
Dear sir,
I booked two way ticket for two passengers travelling from kuala lumpur to trichirapalli. We are unable to fly due to visa stamp/renewal.
Airasia customer support advise me to cancel my journey after the flight on-board date to get refund amount.
Before on-date contacted — http://www.airasia.com/sg/en/contact-us/call-centre.page — malaysia
Case id : cas[protected]lsk5g0
Booking cancelled date : 27-october-2016
Booking no. : tgudfw
With this case id there is no proper response airasiaask and chat window auto-exit after pasting the policy and regulations only.
I request to provide email id, customer support contact number within 1 minute chat window auto-exit/refresh without response of other details.
Thanks in advance,
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