Air India Express — Cancellation of ticket

Address:

Thrissur, Kerala

Dear Sir, My name is Sajidev Thekkedath ( email id: [protected]@gmail.com). I have taken a tiket on 05/11/2013 from Abu dhabi to Kochin. with confirmation number 4VSU2J. unfortunately I had to cancell the ticket because of some personal reason. While cancelling the ticket the travel agent told me that the money will be credited to your account within 21 working days. I have waited another one and half months. nothing happened. went to AIr india express Abu dhabi office on January last week, February first week and each time they informed that within five working days it will be credited. not surprisingly till now it has not credited. could you please register this as a written complaint against Air India express as they are violated their policy. Regards, Sajidev [protected]