Hello
Air India General Manager
We had flight on 13 Aug 2014 from JFK, New York to Delhi and was cancelled due to technical fault in plane. Air India informed us just few minutes before departure .
So there was large passenger gathering in front of Air India counters and mess was there . All the passengers were angry over the staff as they could not control such situation even after 1 hour later. Then we tried to get in touch with supervisor.
I met supervisor named Mr. Rubel who was there that time so when we interacted with him he is so rude and non sympathetic to fellow Indians . I asked many times regarding flight and arrangement made by you then Mr. Rubel replied Un satisfactory and then start misbehaving with us. He is very irresponsible super or manager who does not even to talk with passenger.
Being a indian I request Air India bosses to fire Mr. Rubel to avoid further Air India image. Mr. Rubel is non co- operative and hopeless supervisor so plz remove him immediately . I tried to get other Air India staff views regarding Mr. Rubel and most of them said negative about him. Plz go for screening and get fired these kind of employees from India, s only Airliner.
Thanks
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