Air India Express — NO REFUND AFTER 4 MONTHS OF CANCELLATION FROM AIR INDIA EXPRESS

Address:

Mumbai City, Maharashtra

I cancelled booking ref. EVHXZ9 by Air India Express on June 28th, 2013. When followed up on the status, AIE customer service informed that the payment has already been transferred to my account but when I checked with my bank I found that AIE has not transferred the refund amount. Then the AIE Customer service informed that that matter has been advised to their Finance Dept. but there after no response to emails no. I am totally disappointed with such a service from the National Carrier. The sector booked was Sharjah-Cochin-Sharjah. AIE customer support last correspondence to me is copied below:- On Aug 13, 2013 3:12 AM, "customersupport" <[protected]@airindia.in> wrote: Dear Sir / Madam, We are constantly keeping a track of your case and shall revert to you As soon as possible. Thank you for choosing to fly with Air India Express. We are sorry for the inconvenience caused to you and thank you for Bearing with us. Thanks once again.