Air India Express — NON CREDIT OF REFUND

Address:

Allahabad, Uttar Pradesh

Kindly refer to PNR No Z3YXT Web Reference AIBE15846221 Issue date 16 Jan 15 I had booked two tickets in the name of Ms Neelam Sahai on AI 9815 (Delhi to Pantnagar) for 01 Feb15 and AI 9816 (Pantnagar to Delhi) for 04 Feb 15. The respective flights were both cancelled due to bad weather and the tickets were cancelled at T3 Terminal at Delhi Airport vide RTZ3YXT, WWW001/ 600/1653 16JAN15/IN/PID67800 dated 01Feb 15(scanned copy att). I was made to believe that the amount will be credited back in my Credit Card account within 07 working days. The same has not been credited in my account as yet. May I request you to look into the matter and credit the full refund to my credit card account.