| Address: | Tirupur, Tamil Nadu |
Dear Sir,
I (I am S. Rajasekar, Tirupur, Tamilnadu) booked Air India flight ticket through easygotrip.com website on 01/10/14. The details are as follows :-
1. Coimbatore to Delhi - AI 658 - Travel Dt 05/11/14 time 15:10 wednesday
2. Delhi to Coimbatore -AI 657 - Travel Dt 14/11/14 time 07:00 Friday
Total fare Rs.18, 767/- (eighteen thousand seven hundred sixty seven only)
Booking reference no.ET 46713
Refund reference no.B254
On 01/10/14 I booked flight ticket as per above details and status is confirmed. Within 30 mts easygotrip staff called me throgh phone and says your ticket is rejected due to fare hiked by AIR INDIA.
Then I said why you booked ticket and debited my bank account Rs.18, 767/-. He said AIR INDIA is hiked fare. So rejected. If you are paying additional Rs.7, 500/- your ticket will be confirmed.
I said no, i will not accept your proposal, please refund my ticket amount. They also sent mail, we will refund the amount within 9 working days on 01/10/14.
I called many times to their toll free number and Goa office for my refund money. But no response from them. 19-days over. I am very much shocked and surprised about their negligency and also spoiling the
goodwill of AIR INDIA flight company also.
I think they are purposely cheating me and avoiding to response.
So, Kindly take immediate action and arrange my ticket refund Rs.18, 767/- from them.
Also in fututre, save AIR INDIA GOODWILL from this type worst travel agencies.
I am awaiting for your valuable reply in this regard.
Thanks and Regards,
S. Rajasekar,
215/16, Radhakrishna Street,
Ammapalayam,
Tirupur - 641 652,
Tamil Nadu.
Cell :[protected]
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