Air India Express — Refund not Received even after 1 month

Confirmation number - DBUAZN. Refund Amount : 1, 256.96 AED Transaction done on 27/11/13 This is regarding a partial cancellation of Dubai - Trivandrum return ticket booked using my credit card. I have been writing emails to the customer support email address and they respond promptly that its with their accounts department and they are looking into it. But there is no further response from anyone. please let me know when I will get the money back in my credit card. Initially the customer support told that it will take 10-12 working days to refund, but now Its been more than a month now I am waiting. Regards, Biju
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