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Air India Express — Refund of cancelled Ticket

I have booked below 5 tickets thru my credit card and cancelled 4th of January due to change in route and was waiting for refund for the last 17 days. LA6Q9O - CHERIYATH MANOHARAN XIBWHE - CHERIYATH PREMANANDAN 4V0JVJ - CHERIYATH BHASKARAN 2KGCJB - KUNNIRIKKAL HARIDASAN 39QV7N - PUTHALATH USHA It is disappointing to see that no refund has been processed so far and which forced me to write to you with a hope that proper action will taken immediately.
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Comments

Dear sir/ madam,


I cancelled the flight having the following confirmation number 0RN75I in january 2014. But until now the money not refunded. i sent so many email to them regarding this. but they are telling they will investigate.
So please do an immediate action to this.


Thanking you
Sanoop VM
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