Airindia — Air India- Refund not processed yet

It has been more than 7 months since I requested a cancellation refund of CAD 6006.6. I also paid a cancellation penalty of CAD 1216.60 on top of the reservation price to get a refund. We were promised to have a refund in 2 months, now it's more than double and no response from you yet. We were promised to have a refund in 2 months, now it's more than double and no response from you yet.

Tickets details below,

E-ticket AI 098-[protected] for Masanam Sundhara Konar REFUND NUMBER: [protected]
AI (Air India): Z9YBV

E-ticket AI 098-[protected] for Bagavathi Ganesan REFUND NUMBER: [protected]
E-ticket AI 098-[protected] for Ganesan Ranganathan REFUND NUMBER: [protected]
AI (Air India): Z9YB0

E-ticket AI 098-[protected] for Nambi Durai Ganesan REFUND NUMBER: [protected]
E-ticket AI 098-[protected] for Venkateshwari Masanam REFUND NUMBER: [protected]
E-ticket AI 098-[protected] for Neiruban Nambi REFUND NUMBER: [protected]
AI (Air India): HMW4Y
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