Airindia — Stroller not received for travel between hyderabad to birmingham

Website:airindia.com

I traveled from Hyderabad to Birmingham on Nov 02 through Delhi, with itinerary

My baby stroller(Grey color, 4 wheels) was valet checked in at Hyd and I was supposed to collect it Birmingham. However, it did not come to Birmingham.

Airindia didn't even tell us that we need to file a PIR before leaving the airport.

After many unsuccessful attempts at trying to check it all Airindia staff, I got into action myself and found that the stroller is in Delhi Airport at Terminal T3 Lost and Found. The lost property number is T376257.

I sincerely urge someone from Airindia to please look into this and send my stroller to Birmingham airport, so that I can collect it.

Note: I am in UK from 3 weeks. Its extremely chilly and I don't have a car. I have to carry a 3 year old toddler everywhere I go. Think about the inconvenience Airindia is causing.
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