[Resolved]  INB Avenues India Pvt. Ltd / Make My Trip.com / Air India — Payment deducted but Airlines ticket not received

I tried to book round trip ticket (Air India Airlines) from Banglore to Maldives through online 'make my trip.com'. The online roundtrip ticket related activities has been carried out during 12.30 pm to 1.30pm on date 02/04/2013.
But after filling the complete details of the passenger, makemytrip website has routed us for transaction.
And the transaction has been made through the Online State bank of India.
After providing the online transaction details once again the website tried to route back to the makemytrip website, while this is happening "the page cannot be displayed" started displaying whereas from my State bank of india account Rs 22161/- money got deducted (Transaction id as per online SBI on 02/04/2013:CCA13DOQR409IGH3860569 TRANSFER TO [protected] AVENUES INDIA PRIVATE).

I inquired the issue with makemytrip customer support & also with Air India, none of them are confirming the ticket details and about the amount deducted during transaction between 12.30 to 1.30 pm through online SBI.

requested to help in getting my amount to my account.

Syam
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Aug 13, 2020
Complaint marked as Resolved 
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