Airlink.in — [protected] complaint nos.

Address:

Surat, Gujarat, 395002

I have made a complain on 18.6.2016 and was given the above complain number. After 5 days also the complain was open saying will be solved in tip priority...
Then later on 7-8 days I found that the complain was closed but no one visited my place e to solve and internet was not working properly. Network was coming and going . When called again was asked to wait for 15mins and later told that my connection is proper so cannot lodge a complaint . But on repeatedly saying that the error of timed out and no connection is coming I was always told to unplug the router and plug back. As if that's the only work left for us when. Asked to send a. Engineer I was flatly refused and was laughed on. After raising my voice on phone and asking to talk to the area I charge finally the complain was reopened
I don't know when will it be finally be solved and I could use the net. I am suffering heavily because of non connectivity .this connection is in office and I hope the company understands that I haven't taken this connection for playing games and downloading videos when free. Please look into the matter and do needful.