Airpegasus & Make My Trip — Not transfer my refund amount

Address:Chennai, Tamil Nadu
Website:www.airpegasus.in

28/07/2016 - 16.00 pm its my travel date . Im plan to travel madurai to chennai . Im booking airpegasus flight via make my trip services . ..But that particular date that flight announced non-operational purpose to cancel all flights. I got information that day afternoon 15.00 pm ill cancel & apply the refund procedure .. Still date 22/08/2016..Still also that particular persons not process my refund amount...Make my trip ticket booking id is nf[protected], my pnr no is 7z9zph
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Sep 16, 2016
Updated by கணேஷ் ஸ்ரீ
Still date 16/09/2016, still also airpegasus concern person said me please wait 15 days ...its a cheating to all customers... this type u do fraud work u go ...
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Dear Shri Ganesh,

Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .


Assuring you best of our services.

Team-MakeMyTrip Care
Dear Shri Ganesh,

Greetings from MakeMyTrip!!
We are working with Air Pegasus's airline regarding refund towards your booking No. NF[protected]. As of now MMT has not got the refund from Air Pegasus's and we are following up with the airline. In some cases Air Pegasus call centre agents have communicated that they have refunded the money to MMT however it is not true. We shall update you once we hear from the Airline team and process refund as soon as we get it from Air Pegasus.

Regards
Team-MakeMyTripCare.

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