Claimed

Airtel Complaints & Reviews

2.1
Last updated May 29, 2024
Complaints 54512
Resolved
21960
Unresolved
32552
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 114

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravi Gangaraju
from Bengaluru, Karnataka
Feb 15, 2022
Report
Copy

40 mbps pack taken but providing 12 mbps only from 4 months.

Address:bangalore -560027
Website:www.airtel.com

First time I was surprised by seeing Airtel team not maintaining its words.
I recommend careful. All are business minded.
Till you get the connection and do full payment they will hide many issue.
Once payment done and connection taken, they open the mouth.
I was taken Wi-Fi connection 40MBPS for 6month plan, activation and installation done.
They committed one month speed will be 40mbps but now 16mbps,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
no_so_pro
from Pune, Maharashtra
Feb 14, 2022
Report
Copy

Recharge - wrong operator

Hello,

I wanted to recharge my jio number but google pay selected the different operator ( Airtel ), recharge was a success and I have not got refund for that amount yet,

Mob - [protected]
amount - 155

thanks,
harshal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal.upad008
from Jaipur, Rajasthan
Feb 14, 2022
Report
Copy

Broadband - Airtel people continuously pushing me to pay incorrect bill they have generated.

Website:www.airtel.in

I have been using Airtel's broadband connection whose plan was "Advance Rental Plan" (799 Rs per month) in which I was paying bill in advance for next 6 months. I have been using this connection for more than 3 years approx.
My bill was generated on 8 Jan'22 approx which as per my plan was to be paid in advance for next 6 months with due date on 19 Jan. I called the customer care on 13 Jan'22 and conveyed that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SA I
Feb 14, 2022
Report
Copy

Airtel Bill Payment/reactivation

Dear Airtel,

I have a postpaid connection. The account number is[protected] which I had taken in 2021, after that I travelled out of the country and there are bills which are outstanding, now that I want to pay your system is not allowing me to do so.

I am currently residing outside the country and I want this number to be activated as soon as possible since all my accounts are linked to this number and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Christin kurapaty
from Goa Velha, Goa
Feb 14, 2022
Report
Copy

Airtel pack didn't renew

Address:Goa

I had recharged my Airtel pack on 12th feb 2022. It worked for a day and then the data didn't renew on 14th feb. I have my online classes to attend and I have submissions pending. If you could resolve my problem as soon as possible, I would be really greatful. Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
diff_2013
from Pune, Maharashtra
Feb 13, 2022
Report
Copy

Possible malpractice within Airtel - copper to fiber change

My airtel broadband connection got changed from copper to fiber. I had no option but to get it done. However I was told that my earlier connection will be getting closed and a new connection will be setup and this is their procedure. Now I got a new account number and new phoneline and a new password.
When I got a call from retention team they were astonished as they said there was no need to create a new connection. All they were...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkat Sujit Samrat Ch
from Hyderabad, Telangana
Feb 13, 2022
Report
Copy

Airtel Telecom pole in front of our new house - blocking the way

Hi, There is an Airtel pole infront of our newly constructed house which is blocking the way to move vehicles inside the house.

The pole needs to be removed or shifted to a new place. Request to look into the matter asap.

Address where pole is located:
Plot no: J-15, Panchavati Colony, Road 13, Manikonda, Hyderabad - 500089...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathyaprakash Khatri
from Bengaluru, Karnataka
Feb 13, 2022
Mar 11, 2022
This thread was updated on Mar 11, 2022
Report
Copy

Refund Not Yet Received

Fraud - Still No Refund
I have Bought My Broadband Connection last year 2021 April Month.

Later after a Month i have disconnected the service. The Balance payment of ₹3000+

Still I haven’t received my refund even after email. No Response and no accountability. Complete Fraudsters are From Airtel.

My Account No is [protected]

My Email ID is [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Maheswari T
Feb 12, 2022
Report
Copy

Issue with broadband shifting request

Hi All,

I have been using airtel broadband connection for the last six months and it's recently upgraded to Airtel Black Plan. I had to shift my residence recently which is around 2 km from the current location. I checked with airtel team and they confirmed the airtel broadband feasibility and the new location.

I raised the shifting request ticket with airtel and provided the details and address of the new residence....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ruhulmukaram
Feb 12, 2022
Report
Copy

Outgoing SMS not working since 3 months

I am using Iphone (iOS 15.3.1) with Airtel Esim. Unable send SMS while international roaming. having my number active and enough balance.
Registred complain 100 times but always asked to wait for 48 hrs and when make another call then same questions repeated.

done all troubleshoting advised by the Apple and Airtel....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiksha View
Feb 12, 2022
Feb 13, 2022
This thread was updated on Feb 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online recharge by Airtel Thanks App failed but amount deducted, and this transaction not shown in the app

Address:Rudrapur Uttarakhand

I have recharged my mobile number [protected] through Airtel Thanks App for Rs. 479 on 12th Feb 2022 and received an SMS with Transaction reference[protected] and the Bank transaction was also completed successfully by the Union bank txn#S41230921 Remark- POS:HTTPS WWW AIRTE/GURGAON/[protected] but my mobile is not recharged and no such transaction shown in the Airtel app. Till now I got no message regarding the recharge, although the amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
socialthinktank
Feb 12, 2022
Report
Copy

Mobile bill over boiling and blocking of account

Address:A 38, Rosewood city Sector 49 Gurgaon 122018

My Mobile no is [protected]
I have post paid connection since last 5 years and have been paying regular.
Since last six months I found that my airtel bills are getting exagerated.
I took airtel internet service and did not use as we shifted out .
I also took DT hservice and could not use it except for first month.
Now I am finding that my mobile bills are coming with above unsed services of airtel internet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JinjoJohnson
Feb 12, 2022
Report
Copy

Airtel Black- Falsely charging for DTH

I am an Airtel Black customer. Now Airtel is asking me to pay for a DTH connection which I was not using. I have contacted 121 several times stating the same but no use. When I am not using a connection why should I pay?. I have handed over the DTH box to the Airtel technician. I am ready to pay only if I get that DTH connection back or else please deduct the amount for the DTH from my black account. Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JinjoJohnson
Feb 12, 2022
Report
Copy

Airtel Black

Airtel is asking me to pay for a DTH connection which I was not using. I have handed over DTH box to Airtel technician but getting bills for the same. I am ready to pay for but only if Airtel reinstall that DTH box or else please deduct the amount generated for the DTH from my black account. I have talked several times with 121 but no use or help. They didnt help at all. They cant even understand my concern. Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Moon Mollah
Feb 12, 2022
Report
Copy

Weak signal in our locality Lakhipur goalpara assam

There is no signal strength in out locality.The downloading speed as well as uploading speed is so bad.Please try to fix this problem as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shafeq mohammed
Feb 12, 2022
Report
Copy

My airtel SIM is not working in UAE

My airtel SIM is not working in Dubai, UAE, not detecting the network automatically and even tried to get the network manually as well, but not able to detect the network, causing some error while doing it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohdnizam.at
Feb 12, 2022
Report
Copy

Airtel customer care email address

Website:airtel.in

Airtel.in website doesn't publish email address to contact their customer care.
This is interrupting cusotmers to have uninterrupted service and altenate option provided is calling IVR number 121 where a customer has to waste his valuable time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohdnizam.at
Feb 12, 2022
Report
Copy

Customer Care IVR for email address update

Website:airtel.in

I am trying to convert my mobile number to esim.
procedure to do the same is to first register email address. and airtel claims to do this via calling 121. but calling 121 doesn't have any option to update email address. airtel.in website doesn't disclose any email address to contact them onver email instead they insist to download airtel app and in airtel app also there is no email option to contact them, and app also say to call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I bought my number in airtel yesterday, did my verification on phone, the person who issued my phone no. did told me that it would get recharged in 15 minutes but it didn't....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I received message from Airtel on successful recharge and amount also deducted from my bank, but it is not reflecting on my Airtel Thanks app....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy