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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1308

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S
Shabber ali
from Pondicherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Active AIRTEL connection was disconnected & given to another Airtel new customer

Address:605001
Website:www.airtel.in

I am using the mobile number [protected] as airtel prepaid connection for the last 8 years. On feb 15, 2017 i was travelling india to denmark for a stay of about 5 months. I contacted airtel customer care to know if i need to activate safe custody while i am on travel. I was told that this option is available only for postpaid connection and they confirmed there will be no issues for prepaid connection. I was actively using the mobile phone...
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T
Tepuram
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid mobile no 9954417330

Address:785001

Sir,
Basically myself and my spouse using airtel mobiles. My mobile is post paid and my spouse one is prepaid. My no. is [protected] and my spouse one is [protected]. Most of the time we made oniine payment for both the mobiles.

Yesterday between 6.00 pm too 6.30 pm I made four online payments online payments, one for BSNL landline broadband, one for my mobile [protected], one for my spouse [protected](prepaid) and one...
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D
drbhaski
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal bill payment

Address:600056

I hold airtel account [protected] for the past 10 years. I have the post paid connection for 4 years. I changed to 549 in december 2016 for my infinity plan. Now the same plan has been reduced to rs 499, but my billing was rs 549. Though the cost of the plan has been reduced but still billed as per old rates only.
No information from the company but we have keep on asking for the offer every day....
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K
kommaraju ramarao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My airtel suddenly deactivated and allotted to someone else

Address:500094
Website:Airtel.in

Hi,

I have been using a aritel # 99892 xxxxx for the past 7 + years. All of a sudden the number stopped working since yesterday and when i went to the customer care center, they said i am not the owner of the number and someone else owns the number. How is this possible?
This number of mine is the official # for all my banks/mutual funds/and other important alerts. How can airtel do such a thing and sound so negligent....
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P
praviotl
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Different data plan offers for different customers across the country

Address:600106

My friend bought airtel 4G Prepaid SIM card from the AIRTEL Store based at MMDA Colony during last week after Rs 300/- paid by cash. Activation process completed immediately and got remaining balance of Rs 135/-. Also got the message as " 3G remaining data is as around 890 MB". My friend tried to find out the best offer like 1GB of 4G data per day for 1 or 2 months with unlimited local and STD calls. My friend didn't find any offer.
On...
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M SUBHASHINI
from Hampi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I lost my phone

Address:Vizianagaram, Andhra Pradesh, 535558

I lost my phone i don't have my imei number how i will get my imei number and i lost my airtel sim which is in that phone only, son how i will get back my phone can you help. You can give my imei number for finding my phone which is lost by me 4 days back. So, can you give any details which are useful for me to get back my phone. You can contact me with this mailid "[protected]@gmail.com...
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A
ayimnaro jamir
from Imphal, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction again and again

Address:New Delhi, Delhi
Website:[email protected] Internet : www.airtel.com

Dear Airtel,

I filed a complain just a week ago and I'm very thankful to you for looking into the matter and talking immediate action. But, the same problem still continues.

Unwanted services keep on activating itself on very "Talktime" recharge. Which is why i have only been recharging for Airtel "data services" and haven't been able to enjoy Airtel calling facilities which i have been using persistently...
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N
navneetgund
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G service giving instead of 4G

Address:Gurgaon, Haryana, 122001
Website:www.Airtel.in

Few months back, in response of Airtel offer for recharge at Rs. 345 for unlimited calls and 4G data, I made recharge accordingly and since beginning I never got 4g service. Yesterday, I tried to contact their customer call executive at 121 and got reply that since I have 0 balance in my account hence call can't be continued. What ridiculous this approach was? I have made recharge for unlimited calls than only to talk to their customer care...
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Address:641012
Website:Airtel

I am using Airtel prepaid number for years. I am currently residing in US and today i have been charged Rs 99 towards international roaming rental. I am not sure why this is being deducted when my number is a prepaid one.
In that case what will be my current plan, incoming and outgoing calls tariff?...
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G
Gauravsheoran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent bill

Address:560076
Website:www.airtel.in

I went on a international trip between 25th to 28th March 2017 to Srilanka. Before going to trip, I activated the RS 149 international roaming pack from the myAirtel app. After that it never mentioned that i have to activate additional packs. On 25th evening i get a sms on my mobile that I have to pay RS 420 for voice and RS 727 for data. I sent an email to Airtel regarding this and the response i got is that all the discounts will be calculated...
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P
Poothodiyil Sudevan
from Valapattanam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

349 plan does not give the 1 GB data daily as promised

Address:Chennai, Tamil Nadu, 600 049

I had seen your advertisement on electronic media etc about Rs 349 charges which promised me free local and STD calls to any network and a daily data of 1 GB for 4G mobiles. Based on this I advertisement I have recharged by prepaid number twice with the same amount for the past 2 months. The first time I found I was not being given this 1 GB daily, I assumed it was some error and so I recharged for 53 Rs and got my 1 GB data. Now again after...
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V
Vaibhs
from Nagpur, Maharashtra
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Prepaid recharge 349

Address:Pune, Maharashtra, 411057
Website:Airtel

I have recharged with 349 pack but i did not get 2 gb daily data instread i got only 1 gb data only for one time not for daily. I contacted customer care they said the offer is not for your number but why all are getting the offer why not me.please activate the offer or refund my money....
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N
Nageswararao Parvathaneni
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel broadband connection transfer

Address:Bangalore, Karnataka, 560093
Website:Airtel

I was using airtel broadband connection from last 4 years with ontime payment. Many time had issue with the connection and raised complaints but poor response and issue will not be resolved untill i followup and it used to take atleast 5 working days every time. Even though have continued the service as i don`t want loose the relation since i`m using mobile, DTH from the same service provider.

Recently have applied for connection...
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A
AnirudhJain123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud using SIM swap

Address:110089
Website:Airtel India

My father was defrauded of Rs 21, 000 by a fraudster using SIM swap. He uses an Airtel post-paid connection. Someone called him and manipulated him to raise a request for SIM swap under the pretext o[censored]pgrading SIM from 3G to 4G.

We realized something was wrong when suddenly his phone lost connectivity. We ran to the Airtel customer care center and raised a request to block the new SIM asap. We received zero co-operation and...
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M
mohammed sharf hasan
from Hyderabad, Telangana
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Failed transaction ,pls refund amount

Address:500034
Website:Airtel

Dear team

I have tried to recharge my account through ur airtel app.. And a txn id is initiated and send to me through message.. But my account is still not recharged.. Its a recharge of rs 399..It's really urgent. I will be thankful i[censored] would resolve the problem soon.. Please response fast

Txn id[protected]

Yours faithfully
Sharf...
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V
Vipin24chauhan
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor 4g internet service

Address:New Delhi, Delhi, 110042

Worst network i ever seen yet!!
Please stop making fool by advertising such a wrong ad.

If you can't maintain your existing customer and even if you guys are not even able to provide service to existing customer - how you can looking forward to ad more customers.

I always uses 4g data of airtel but for few days 4g network lost again and again!! Even 3g data is not working!!! Please check the network issues...
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S
Shashi Chandan
from Barddhaman, West Bengal
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Network Related Issues

Address:Patna, Bihar

We have Airtel Network related issues for quite long time.
Making a call we have to go ground or stand on the road. And you can understand the Internet Dongel conditions . Kindly look urgently into it....
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K
kiritpatel1970
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly charge value added service which i have not demand

Address:400064

Hi,

Myself : kirit a patel

Moblie : [protected]

Let me mention i always thought airtel is driven by professionals and they treat their customer nicely,
But they had proved me wrong in every sense during last one month.

All started when saw a bill of almost 1118, by sms on my moblie and thought that was a joke.

My bill plan is myplan infinity 349_r
Bill...
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M
Madhukar Brijwasai
from Aligarh, Uttar Pradesh
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Give the 200 rs service provider but not success my recharge

Address:Raju
Website:[email protected]

[protected]...
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E
ekta10kapoor
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network issue-high bill

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.airtel.in

I am extremely dissatisfied with my airtel mobile service. I was using idea and its not even a month i have ported my number to airtel i have started facing network issue. I am so pissed off with the network issue and have also registered many complaints before but nothing happened. Right now as well i am unable to make any calls. When i try to make call it does not get connected and if anyone else tries it says check the number you have...
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