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Airtel Complaints & Reviews

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Last updated May 29, 2024
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A
anooz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overbilled and no Solution

Address:Tamil Nadu

I would like to bring it into everyones notice that after I got my Airtel Prepaid changed to Airtel Postpaid (Mobile no-[protected]) I had faced the worst experience ever. I have lots of messages to send so I told them that I need Local and STD power packs so that I dont get charged for individual messages. The same was done but only for local but my maximum messages are STD. When I got the First months bill I was shocked to see the overcharge...
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kvicky111
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary deduction of account balance

Address:Assam

hello sir i am kamal saha from barpeta road assam i own the airtel prepaid mobile number [protected] of assam circle. On ist august 2013 i was browsing mobile office internet on my mobile phone but i browsed the net at about 9.45 pm for a maximum of 300kb as i was only seeing some information on google but the airtel had deducted a total balance of 131 INR from my main balance account,when i called at the customer care they are saying that...
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V
vkpardeshi
from Delhi, Delhi
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Deactivation of unscribed forced schemes

Address:Uttar Pradesh

Dear Sir.
I have prepaid airtel mobile[protected] .(PREPAID)
I want to deactivate all forced & unsubcribed schemes, which are running without my consent/approval.
Also deducting the amount from my recharged value amount . For info I have not subscribed any scheme.
I feel at times ,it is unethical & corrupt means to cheat people. Please instruct to stop deductions & do not start any scheme.
thanks...
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VinothKaruppiah
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blackout Days

Address:Tamil Nadu

Hi,

As per Airtel , the blackout days for customer will be

For 2013, the following Blackout Days will apply:
1. New Year, 1st Jan 2013, SMS and Voice
2. Friendship Day, Date TBA, SMS and Voice
3. Valentine Day, Date TBA, SMS and Voice
4. Diwali, Date TBA, SMS and Voice
5. 31st Dec 2013, Date TBA, SMS and Voice

http://www.airtel.in/applications/xm/MobilePrepaidTariffTab.jsp?CIRCLE=18&CI...br...
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K
kkumarsingh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denying Number Port Request and Charging Internet Service which is not provided

Address:Delhi

I have Airtel postpaid number [protected]. I activated internet pack of Rs 100 per month on my number but I was not able to use it as internet was not enabled at server for my connection as reported by customer care, though internet pack of Rs 100 was activated on my mobile and Airtel was charging this money in invoice of my number. I called customer care several time and they suggested to change internet pack to Rs 125 per month, which I...
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S
Sumit Kumar Ruhela
from Dhariwal, Punjab
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Unresponsiveness of Airtel

Address:Uttar Pradesh

I Sumit Kumar, have requested to port my Vodafone no.([protected]) to Airtel. Vodafone accepted my port requested and stopped my services on[protected] at 10:30pm but no appropriate action has been taken by Airtel to start the services, I contacted Airtel prepaid office many times i also contacted Airtel customer care many times but they all are unable to response with valid reason and till now my Airtel services has not been started.
My...
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Address:Rajasthan

I received a missed call from [protected] at around 8 o'clock on 1 august 2013, on calling back that person used one of my friends name and said that I have won a lottery of fifteen lakhs. And to register my account name I have to call on [protected] this no. later after searching for no. [protected], I came to know that this no.is from pakistan that is enough to terrify me. Plz do something....
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Kshitij Kumar
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spunk Models Spam deducted my money without my knowledge

Address:20, Sarakki Main Road,J P Nagar 1st Phase, Bangalore, Karnataka 560078, India, Gujarat
Website:airtel.in

Airtel activated Spunk Models useless service on my number: [protected] without my knowledge. I want complete refund and deactivation of this service asap.
This is really ridiculous activity of Airtel. This has happened to other Airtel users in my family too. They activate anything they want on their own or by using spams or flash messages. Normal person who doesn't know these things can easily be fooled by this. This is simply...
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L
L.Venkat
from Madurai, Tamil Nadu
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servicing

Address:20, Sarakki Main Road,J P Nagar 1st Phase, Bangalore, Karnataka 560078, India, Tamil Nadu
Website:airtel.in

I have owned Airtel Digital TV on[protected]. on 30th july we had signal problem Error code(B0001) . Raised to customer care on 30th july around 4:30 PM, they replied it will solved within 24 hours, But we had no response, Again I have called on 31st july around 4:30 and reminded them, they replied it will solved within a hour, still no response. Again i have called on 31st july around 6:00 PM, it will be solved within 1 hour and service...
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R
revnag
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TV Channel problem

Address:20, Sarakki Main Road,J P Nagar 1st Phase, Bangalore, Karnataka 560078, India, Tamil Nadu
Website:airtel.in

Complaint No : [protected]
Consumer No : [protected]
I choose the A la Carte online but it never got implemented nor did I get a call or message and of cause they continued milking my money. I called them after a day and they said that they can only change the package and I asked them to change into the South Channels . They could not do even that & raised a complaint . The complaint was not sorted for more than 48 hours...
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J
jkumar.ooty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Plan committed by sales team different from plan offered

Address:20, Sarakki Main Road,J P Nagar 1st Phase, Bangalore, Karnataka 560078, India, Bangalore, Karnataka
Website:airtel.in

We received CUG plans, it was given by Airtel sales person named Shashi.
The plan which was offered to us was "Airtel Special Value 199 CUG Plan"
But the plan which was set is "Super Saver 199 CUG Plan"
They gave around 40 connections and some connections had the problem.
After the first month bill, two connections was changed but we had to pay the bill.
Now the second month bill has...
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Y
Yogesh Js
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel ivr blocked.....internet problem

Address:20, Sarakki Main Road,J P Nagar 1st Phase, Bangalore, Karnataka 560078, India, Karnataka
Website:airtel.in

dear sir....
my self akanjana .... .i had naver problem with airtel...i ported from idea to airtel last 2 months ago....i have problem with coupen recharge in airtel ....i get error that: obc:-this is new service operation so you need to specify a message here in your language .....

also error like 705 conection time out..............so my ivr is blocked....i also cannot activate 0 3g 0 rantal...
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pravinsupr
from Bengaluru, Karnataka
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Forgery

Address:Namakkal, Tamil Nadu

Hello i'm Pravin. Im using Airtel mobile number [protected] ported from Vodafone..Today 30.07.2013 I have recharged for ₹169 valid for 3 months which should charge 30 paise per minute like they have posted on their site but I didnt get that offer instead it is charging me 1.5 paise per second for first 60 seconds for a day and there after only it is charging 30 paise/min.. When I have called their executive he said that plan is changed...
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M
MilindMB
from Pune, Maharashtra
Jul 3, 2021
This thread was updated on Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why Airtel DTH wants set top box returned?

Address:20, Sarakki Main Road,J P Nagar 1st Phase, Bangalore, Karnataka 560078, India, Kolhapur, Maharashtra
Website:airtel.in

We were using Airtel DTH since many days and stopped using it for some reason. Since then, we have received many calls from some number in Mumbai requesting to recharge. Until now, it is fine as every company can make some steps to enhance their sales. But, today morning we received a call from Mumbai landline and they informed us that, we will send our person and take back the set top box.

Cheat! Cheat! Cheat!

What...
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J
jairammohanty
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel 3G Services

Address:Nainital, Uttarakhand

Sir, My mobile number is [protected] and ive recharged with Rs 249 for 3g services of 1gb valid for 1 month as promised by airtel through umpteen SMS messages sent to my mobile. But to again after recharging i get only 2G services, on quering with customer care they replied they cant as they dont have the services to my area. If that is the case then i those sms were sent without informing me about the constraints for same. Sir, in anticipation...
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R
rohit_bh3
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance & Validity of Special Recharge 57

Address:Jaipur, Rajasthan

I have got the message from airtel to recharge by 57 in which you will get talktime of 57 Rs. and STD is of 40p/min and any Local call of 30p/min on the deduction of 1 Rs. for the first minute of 1st call.
So I have recharged my number by 57 on the same day (i.e. 01/July/2013) but unfortunately i didn't the the money (i.e. 57 Rs.) and also today (i.e. 29/July/2013), they expired my recharge and when I called at their customer...
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S
selvamani_tn
from Karaikkudi, Tamil Nadu
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worst network and worst customer service

Address:Tamil Nadu

I am using Airtel for more than 5 years but i am not satisfied with this network. they r charging much call rates and i requested for portability but they called me giving some offers and i am satisfied with them and they r not activating the plan given by them and also not leaving me.. they r saying wait it will be proceed in 2 day again and again. it takes more than 1 week.. they r not solving and not leaving me....
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H
himasatyasuresh.s
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel charging more than the credit limit

Address:271, shahpur nagar, Hyderabad, Andhra Pradesh

my airtel number has converted from prepaid to postpaid. I've activated ultra 299 plan.. in this they provide me 600 mins calls, 600 sms and 1gb 2g internet. i set 500rs credit limit to this number. for last two months i got the bill of rs101 and rs430. in third month i got the bill of rs2129. which was more than the credit limit. at starting time they told me that if your bill exists more than the credit limit your sim will stop working....
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M
mailr79
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband robbing money

Address:Tamil Nadu

Hi Sir

Earlier i used to pay Rs.99 topup for unlimited night downloads.
But I had switched to Airtel 999 for unlimited broadband plan in 2011.
and Airtel are still charging me Rs.99 under DSL top up charges untill now.

i have been off the country for year and half and havent seen the bill.

But for more than a year i had been paying this Rs.99 for unlimited night downoads where i...
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R
ratti2008mech
from Mumbai, Maharashtra
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exceeding billing amount without any information

Address:continental india limited, nh-58, roorkee road,, Meerut, Uttar Pradesh

My mobile credit limit exceedeed about 2 times in just three days when it reached to this credit limit, for this when i asked to one of airtel customer care executive about this credit limit they told me your credit limit should be reveiwed in minimum three months, when i asked so if credit limit increased in minimum three months so why you incresed my credit limit in just two times in three days they increased my limit rs 1500 on 1st july...
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