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Airtel Complaints & Reviews

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Last updated May 2, 2024
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V
Vaibhavgt
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Pending for failed transaction

I had done a recharge for my number [protected] for rs 558.
Ref#IGAJVWOAP7 on 16Nov20.
It is not showing on the app.neither am I able to connect to anyone on their helpline 121.

Their is no way to connect if your transaction fails on Airtel app. Also I am going to give 1 star rating and ask people not to ever recharge via the app. Airtel doesn't support app transaction failure yet....
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Address:Vill Jathaur PO Bir Bagehra Teh Sujanpur Distt Hamirpur (Himachal Pradesh) PIN 176110

I facing very poor signal, dropped calls and slow internet.
I am airtel 4G but internet speed does exceed 100KBps.
I face dropped calls regularly.
The signal Strength fluctuates between -105 dbm to -120dbm
Everyone faces these problems in my village
Please fix network problem in my village...
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P
Prateek Mahendrakar
from Bengaluru, Karnataka
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Blocked SIM Card without valid reason

Hello,

I have been using Airtel SIM card from past 8-9 years. Initially it was on postpaid until 2016, and prepaid after that. I have moved to USA for my education. In order to use all of my banking, insurance, PF (and numerous others) I have to use Indian mobile number to get OTPs.

So I have been recharging the number every month to keep it active and occasionally make a call too. They have blocked my SIM card...
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M
Manish Beck
from Powai, Maharashtra
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My Credit card is being deducted every month for some Airtel. In PGSI

Address:A 402,Akshatam 2, Palanpur, Gujarat

My credit card is being deducted every month for an odd amount of of Rs.605.34. I have not subscribed for any such services from airtel.

Further I have tried to figure this out but unable to contact airtel.

Regards

Manish Kumar Beck
[protected]...
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Address:Chennai

We recharged Rs.149 for mobile [protected] vide Txn ID:[protected] at 10.08 AM today. The amount is not credited to this account yet and the mobile got deactivated. This is the 3rd time similar incidence is happening....
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M
Manju Patgiri
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Cashback bot credited

Cashback of Rs 65 not received on transaction of Rs 1205 on DocsApp on 10th November. There was an offer of Rs 65 cashback on minimum spend of Rs 650 on DocsApp via Airtel Payments Bank. My transaction id is [protected]. The committed time for cashback was 2 days. But, 6 days passed and no cashback issued. Please issue my cashback....
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S
SVS Prince
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Recharge issue 1

Dear team...
Kindly intervene n help in resolving my issue...
I have shared my issue... N they are asking to register the email I'd... I don't know wat customer support they r providing...
Below is my issue...

Dear Customer,

Thank you for reaching out to us.

The email ID from which you have written to us is not registered against Airtel number [protected] .

For...
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S
Sourav A S
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Cannot turn on DND

I ported from Idea to Airtel. I get spam calls everyday. I want to turn on DND. But whenever I use the option from their website, they say this :
"An unexpected error has occurred. Our technical staff has been automatically notified and will be looking into this with utmost urgency."
I would have understood if this is a bug. It's been months after I received the message. Still, the same condition is there.
You are denying...
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U
user_arun
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Cheating in the name of offer

Hi,

I have been using airtel broad band connection for more than 10 years now, recently, i had an offer while upgrading my broadband plan, the offer said 1500 for xtreme box and while booking for xtremebox, i had an option to choose 1699 rupees for a year for OTT content(hotstar vip and zee5). The box was installed on 13th November and i paid 3199 in cash 1500 for box and 1699 for OTT content as mentioned in the app while...
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Address:Chennai

Hi,
I have paid 7462/- as advance rental amount for 6 months towards airtel as the Due date was near and wanted to avoid penalty. After that I have asked Airtel team to disconnect my broadband connection as I was moving out of Chennai. During that time many people from Airtel called me and asked me to go for Pause connection instead of Disconnection and nobody informaed about the refund. When I called them today, they are saying that...
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M
mastt
from Powai, Maharashtra
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Slow speed and poor ser

Very slow speed and sometimes not even working properly...
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M
Meharsh2001
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Not giving refund

Address:Tri nagar
Website:Airtel.in

Landline no [protected] .I paid 2828 on 25 oct 2020 .airtel provider not providing connection and delaying refund. It’s already more than 1 month airtel not giving connection nor refund . Also closing service request without solving...
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S
shekharbandari
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My data is not working 9701113730

Address:#104 ,SREE CHAKRA RESIDENCY , TRINITY COMPLEX ,KADA AGRAHARA SARJAPURA ROAD

My number is [protected], I recharged 6gb right now 2.5 gb is available so its not working, its showing data is available upto 2.5 GB, Could you please resolve this issue .

[protected]@gmail.coma...
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G
Gulshan Mehta
from Hyderabad, Telangana
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Handset Insurance Amount not received

I have got mobile handset isurance from airtel secure in which Airtel is responsible to carry out reapir of damaged mobile handset. MThe screen of my my mobile got damaged and I had raised a complaint against it. My handset was then collected by Airtel secure representative for repair in first week of june 20. However, in spite of various reminders, I have not got any response from the company. Even in spite of raising the concern to Nodal/...
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N
Nakul Upadhyay
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Data less

Address:नीमच मध्यप्रदेश

डाटा उपयोग नही किया फिर भी डेटा कटौती की गयी कस्टमर केयर वालो के पास कोई जवाब भी नही की कस्टमर को कैसे सतुष्ट करें...
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Address:Kolkata
Website:www.airtel.in

No proper network and internet on my numbers [protected] and [protected] since I have taken the connection.

Service provider= Airtel (kolkata)
Connection type= Postpaid
Rental= 999

Contact number= [protected]

I have given complain several times to airtel telecommunication but still yet not solved.
This time I will not pay a single penny for the bill. For several months i paid...
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L
Logesh.K
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Broadband refund t

I disconnected my Airtel broadband but still my still refund amount not received..I paid amount on 02/11/2020 for 999 plans 3 month 3536...
I disconnected connection on. 11/11/2020
Airtel application number..[protected]
Airtel account number.[protected]
Payment txn I'd...[protected]...
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H
himanshu94gupta
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Callertune false charges

I have requested a Airtel fine connection and paid three months in advance for RS. 799 +GST plan. After one month o[censored]sing fiber, they send a bill of 70 rupees . I asked customer care and told them that I have already paid you in Advance .Could you tell me why my bill of RS. 70 was generated. They told me ..I have requested a caller tune on my Airtel landline number and they couldn't even check their system if the service is currently active....
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Address:Divya Convent School Street Mandinath

Block my phone through mobile no.
Whose IMEI no. Is [protected]
And for further details please contact me...
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With due respect and deep regret I would like to inform you that Bharti Airtel Ltd. Is harassing it's customer (ID [protected]) in regards to billing issue over the phone without giving detail information of the customer billing details and charges.And the worst part on the company behalf is that, I am the customer of Airtel since 2014 and they deactivated my services on billing issues.



The story began soon...
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