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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Hello,

I'm unable to recharge my prepaid airtel number through online payment amount gets deducted but it shows recharge unsuccessful due to technical issues. I'm facing this issue after i changed from postpaid to prepaid and its been few months. I contacted customer care as well but no response from them as well.

Kindly, help me to resolve the issue.

Thanks,
Ranju...
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sunny hasija
from Mumbai, Maharashtra
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porting of number

Address:Bathinda, Punjab, 151001

I want to port my airtel no and sent to 1900, did the exercise several time but receiving message, -"
Upc cannot be generated for the reasons: (1) the period of last activation of mobile number is less than 90 days. Please contact your service provider for further assistance."

My number is active from more than 1.5 years and never did any changes or ever been changed.
Please do the needful as this is not acceptable.br...
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V
VIJAYA KUMAR NM
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no outgoing

Address:625014

I recharged rs149 unlimited plan on jan 6 2020. I couldn't make a call after jan 8 2020 at 6.45pm. I spoke customer care and directly he simply i solve a problem within 24hrs. Still now the problem was not solved, my father is a heart patient, and he was complaint two times near airtel office, they also was not responsible for make call from his mobile. The airtel was not responsible and still didn't solved problem. My father was in very...
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A
arryarry
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no network in upgrade 4g sim

Hi... It is very sad that i m not getting signals on my new upgraded 4g sim. After inserting it into redmi 4 phone. I am very amazed how a company can boast of saying best network providers in the country. I am very sad after experiencing this 4g upgradation which seems to be poor than 2g. Kindly help me in this regard otherwise i have to change my network...

Thnks...
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Address:8-10-64 grimajipet jpn Road warangal, Warangal, Andhra Pradesh, 506002
Website:Airtel

I have done the recharge on[protected] thrue airtel app i have selected recharge and and i have entered number [protected] and all pack i have selected rc219 and processed to payment and i have selected amazon to payment mode and recharge is successful from amazon end and they have provided the
P[protected]
But airtel is dene that on that day the recharge in not done on this number and they are saying contact to amanda...
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A
Ankush Bazala
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portability issue 8713902776

I would like to register a complain regarding my number-[protected]. As i am using airtel postpaid in delhi circle and requested for airtel pre on post in j and k circle in october 2019. Its been more than 2 month but my request is still pending. Even during this entire period, i went multiple time to bahuplaza airtel outlet but they refuse to help me as they claim everything is okk from there end. I also tried to register complain through...
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Address:S3, flat number 39, 3rd street, rajalakshmi nagar, velacherry, chennai, 600042

I was trying to rechanrge my airtel through amazon recharge services worth of 598. The amount was detected from my amazon wallet. They have provided the transaction id and request id. But the recharge was not done. When i ask airtel customer service they haven't recieved any request and they dont have the requst id like that they have told. Both of them told like the problem is happened in other end. The customer service also worst they dont...
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Address:Vadodara, Gujarat, 390010

Hello,

My name is amit surve.. I am a postpaid customer of airtel since many years.. This time i was not able to pay the bill payment because of financial problem.. But i always said collection agency i will pay the amount as soon as possible. But the agency person daily going home and harrasing my mother, and always threatening to sit at home and will not go without payment. Today morning also that person called my mother...
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sathvik varma
from Hyderabad, Telangana
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signal bars issue

Address:DELL INTERNATIONAL SERVICES INDIA PVT LTD, Hyderabad, Andhra Pradesh, 500018

Reference no. C4gsp[protected].

I have been complaining for 1 year now regarding the signal issue, today (10 th january 2020), i called in customer care and go the call escalated to the so called senior representative named anil kumar (Not sure if he gave the correct name), he was just going on asking me the question that i already gave to the first rep, the so called senior rep was arguing and not listening to what i was saying,...
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SmartyGupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming messages not coming

As i have contacted manytimes to airtel customer care regarding my incoming messages are not coming to my airtel number except airtel useless messages regarding offers etc. And they are unable to solve my problem and also i have wasted my money according to their guidance like recharge sms pack, 49 monthly recharge, 399 pack etc but still my messages are not coming
My airtel no.[protected]...
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M
manoj kumar N
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damage of fastag

Address:MANOJ KUMAR,, FLAT S1, IIND FLOOR, NO.15 SRI NARAYANA NAGAR, 4TH STREET, KOLA PAKKAM CHENNAI, CHENNAI,, Chennai,, Tamil Nadu,, pincode: 600122, Chennai, Tamil Nadu, 600122

I made a complaint about damage of fast tag on 23rd december. The customer executive asked me to wait for 13 working days to solve the issue. When i enquired on 14 th working day they asked to send a mail with photo of damaged fast tag on 2nd january 2020. They asked me to wait for two working days and they said the fast tag card will be deactivated and amount will be refunded back. But ss of now my problem has not been solved. When enquired...
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Sadiqmbr
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my sim is blocked since jan 2

Its been a while that my sim got blocked and i can't use my number. I've been using this number past ten years. And i took the sim from a mobile shop where i gave my details, but instead when i enquired with your customer care i get to know that it was not in my name the ownership remains. I want to get that number back.
And please make sure that if someone has such a situation they can connect you via any other network also. You...
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M
mandeep kumar
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network issue.. weak signal

Address:b-256 dudhichua project, Singrauli, Madhya Pradesh, 486888

Network signals too bad of 4g airtel in my area. I am old customer of airtel. But i am not satisfying airtel network. Because my net go too slow. So i am shift this number from jio service.in this this network atleast i am talk to another one without any network problem. Pin code 486888. I am complain to airtel care but thier no response. So kindly prood my request. I am facing lot of problem....
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L
Lobointrouble
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mnp activation delay jan 6th

Address:#1771, C Block, 23rd Cross, 4th Main,, Sahakara Nagar, 560092

I opted for mnp on 6th jan 2020 from vodafone to airtel. The service person at airtel store mentioned that it will take 4 days for activation. My vodafone service got disconnected on 8th jan midnight itself. But my airtel service is not active till today (10th jan). I called customer care 1st time as she mentioned documents haven’t reached. I don’t understand as now all proofs are being filed online. Next i went to local store for 1st...
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V
Viivaan
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services related issue

Address:Mumbai City, Maharashtra

Namaste,

Myself gayatri anil karekar, residents of badlapur, district - thane, maharashtra 421503.

I am the existing airtel postpaid member from last 2 months, my postpaid connection is [protected].
Alternative number is [protected].

Due to some reason i am unable to pay the current bill for my postpaid connection but that doesn't mean i can't afford it.

I am receiving number...
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N
Nirumalan Parthibhan
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imusic vas fraud

Address:Chennai, Tamil Nadu, 600037

Airtel Dth has been charging me 51 rupees extra for the past one year without my knowledge.
My service ID is [protected]-001
I have been using TN HD basepack which costs Rs.270 per month (Nfc and subscription combined)
But they have been charging me Rs.321 per month
I called the customer care once and asked why the value doesnt tally but he never mentioned me about the value added services.He only mentioned when...
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Address:New Delhi, Delhi, 110085

Recently airtel layed cables in our area block b3/b4/b5 sector - 17, rohini, delhi. The contractor digs the pit to lay the cables. But unfortunately or deliberately he filled the pit with just normal sand not concrete after that. This result in land drop. Situation is very critical even after one rain. Photographs attached for reference.

Airtel has done this for their profit. But we residents are suffering not able to park...
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M
Murali Kaki
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prepaid recharge for isd calling

Customer care executive gave wrong information about isd calling and confirmed by team lead shaista though she confirmed her executive gave wrong information no proper action taken. Had to recall and explain story 4 times to all execs and spoke with manager usma bhatt, again explain story. This is worst customer care i ever had.

I spent 3 hours time to talk to these executives, everyone repeat same thing. Problem not solved....
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G
Gnanasekar Dhanapal
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recharged twice in a day

Address:Chennai, Tamil Nadu, 636813

I have recharged the same pack of rs.449 in for my air tel sim card. One via phone pe and an another via recharge shop. Can i extend the second pack once my first pack wil be over??...
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Address:334 POCKET-E MAYUR VIHAR PHASE-2, New Delhi, Delhi, 110091

I bought a fast tag from airtel app on 16th december '19. Today is 9th january '20, it's been more than 20 days and i haven't received my fast tag yet.

On 4th jan 2020, airtel executive assured me that i will get the fast tag in next 3 days, not received yet

On 8th jan, airtel executive "joseph" started talking rudely and didn't help on the issue...
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