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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 423

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M
Madhu Lahoti
from Mumbai, Maharashtra
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waive off my amount 3999 interns package

Address:Mumbai City, Maharashtra, 4000091

I have activated international package of rs 3999 for 10 days to south africa. But there was no network and i couldn’t use this service after two days. I had called customer care and even lodged a complaint against it and tried my best to use the service but unfortunately no network
Since i couldn’t used your service kindly waive off my amount of rs 3999 before you charge interest which is due today
I had even called customer...
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U
Umamahesh_eee
from Bengaluru, Karnataka
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incorrect billing: bill generated before current plans ends

Address:Hyderabad, Andhra Pradesh, 500090

I am using airtel broadband from 2014. Currently using 6+2 months plan which should end in january 2020. But airtel send me a new bill in the month of november itself for rs.5699.81. When called to customer care, it is clearly told me that profile says it is 6+2, there may a mistake in bill generation and forwarded request to billing department. Billing department closed the request without solving and not even contacting me. One executive...
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V
Vandana
from Mumbai, Maharashtra
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ridiculous service

I have been trying to call[protected] which is a number to my medical insurance company. It never ever gets connected - courtesy airtel. There is an ivr that keeps saying its a chargeable number. Please visit www.airtel.in for the charges. When i visit the page, i don't see anything. When i call the airtel customer care, they give very lame response - "it may be a network problem. Restart your phone. The issue will be resolved in 4 days"....
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G
govardhan jagannath
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broadband - platinum - amazon/zee membership

Address:Bangalore, Karnataka

I have brought the new airtel broadband connection with platinum plan.

As per the terms i was suppose to get amazon prime for 1 year and zee5 premiums for 1 year as well.

But after claiming within a month i got mail saying prime account is cancelled, when contacted customer care they are saying account is deactivated, which i didnt do.

When further escalated to supervisor he is saying that we need...
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N
Naren5
from Gurgaon, Haryana
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deteriorating 4g service

Address:37, Sarai Kale Khan, New Delhi, Delhi, 110013

Sir,
We, about 150 people who have been the permanent users of airtel for the last 7 years and residing in the sarai kale khan area of delhi. We have been associated with airtel dth for the last 6-7 years and we are taking airtel 4g plan for almost 2 years.

In this regard, we have to inform you that the services of airtel in our area are constantly deteriorating whether it is ‘airtel dth’ or ‘airtel 4g’.br...
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R
Rehnuma Altaf
from Bengaluru, Karnataka
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incoming calls not working

Since last 2 weeks incoming call is not working. Raised several requests.Escalated to nodal officer.Went to customer care 3 times but to no avail.Please help me with this situation. Outgoing and mobile data working fine after they had given new 4g sim but no incoming and no one is able to help me.Also they are taking extra money and recharging but no avail....
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A
Angrywithairtel
from New Delhi, Delhi
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broadband and mobile internet

Address:New Delhi, Delhi, 110058

I have contacting costumer care of Airtel regarding frequent disconnection and slow speed of internet in my area. They act genuine and resolve the problem for 2-3 hours and then again the status is the same. It’s been going for 2-3 months now and I am fed up with Airtel in every way possible. Even their Mobile connections sucks. They cost me a very important mail because of their internet services. Airtel sucks in every way possible....
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K
Kunal Taliyan
from Etawah, Uttar Pradesh
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airtel 4g hotspot offer

Address:Meerut, Uttar Pradesh, 250611

Recently I purchased Airtel 4G Hotspot with a New Prepaid sim connection 1.5 B/Day data for the next 8 months will be credit within 48 hours but till now data is not credit and strange thing 121 or 198 executive doesn't know about this offer when it's clearly mentioned on Airtel website.
Please check in SS which I had taken from airtel website.
Relationship number airtel-[protected] for contact...
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S
swati21jaiswal
from Pune, Maharashtra
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network issue in eon it park

Address:Eon IT park, Pune, Maharashtra, 411014

I work in eon free zone office in kharadi, pune. Though the network show as 4g but it is not getting connected, not loading any site or playing youtube videos.

Internet requirement is very necessary as i need to do quite a work from office only like bill payment or any kind of transfer. And if net does not work it is really quite disappointing

Please see i[censored] can help on this, as my 8-9 hrs went in office and...
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B
Bapi Guha
from Kolkata, West Bengal
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unnecessary sms alert

In our family we have three airtel connection for three handset. The mobile numbers are [protected], [protected] [protected]. It is really
Irritating that three days before the end
Of the validity period you start to send sms. We receive at least 10 to 15 sms
Per day. Even at the time of call a voice
Message is given. We are well aware that if we do not recharge within the due date we will not be able to call anyone...
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Address:Shahi, 283105

Hi
I am mohammad,
I hope you are doing well.

Its was almost 5 months which i used my airtel hotspot. One day when i wanted to connect my mobile to airtel hotspot i coudnt find airtel in my mobile wifi list. Beside that it cannot be connected to computer. Also the signal is ok i mean it is green light.
Please help me to solve this problem.

Thanks.
Mohammad asghari...
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J
Joyal Mathai
from Noida, Uttar Pradesh
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recharge and usage issues

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309

I have ported my number recently from idea postpaid to Airtel prepaid, the sim got activated last night but after that I am unable to recharge new Airtel connection and also when I input the number on different payment/recharge platforms like paytm, Google pay, & Airtel app it still shows my number as idea postpaid up east (previous network and circle) and also unable to recharge, I am really disappointed with the services of Airtel, I regret...
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V
vasudeva varma Indukuri
from Baramati, Maharashtra
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no able to recharge through app

Address:411018

Its airtel
My latest recharge history.
Number: [protected]name: vasudeva varma indukuriemail id: [protected]@gmail. Comtried recharge at: 9:12 pmrecharge amount: 399app: airtel apppayment through: airtel bank

After many many mails to the airtel team, no proper response. My main number is airtel, now i am lost i i don't have any mobile connectivity, i am not receiving bank messages, no calls, no banking similar...
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T
Tasha.abs
from Imphal, Manipur
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no proper network in my area

Address:Rongkon Boldorengre Road, West Garo Hills, Meghalaya, 794001

Hello... I am living in an meghalaya, india in tura...in an area called rongkon. The network here is pathetic even though it shows 4g. Calls drop all the time and the internet is impossible to use.. There are many airtel users around this area who are greatly suffering.. Please send your engineer or whoever is capable of dealing with this matter.....
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K
keshavjain2012
from Lonavla, Maharashtra
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billing and unethical practices

Address:Mumbai City, Maharashtra

Hi
I have been a customer of airtel since last six years. I have two numbers operated under postpaid. One is 98922xxxxx which is my regular number. Another one is 8971xxxxx for which i had requested a disconnection in the month of july. The disconnection team insisted even after my initial denials, that we can convert the number to prepaid directly from here. So, i said ok. However, there was no update even after two three week. When...
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A
Ajay Kumar
from Bengaluru, Karnataka
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airtel dth looting customers

Address:F102, Bangalore, Karnataka, 560037

I had channel 256, &flixhd as part of my kerala mega hd package and without informing the customer they removed it and added a few other news channels which i'm least bothered about. This is atrocious and i want to object such decisions taken by the dth providers without informing the customers. Now i will have to pay additional 19/month for a channel which was part of my package when i ordered it....
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S
sheetalkuthial2007
from Gurgaon, Haryana
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damage during installation and higher prices charged than in promos

Address:Vinayak sadan, 171006

I purchased multi dth connection of airtel which as their customer care was for 1100.00 something but when engineer actually installed the same charged 3300.00 and also made some damage to walls
When i made the complaint to airtel customer care they said its a third party case and they charge higher. How come i know its third party when the engineer was sent from airtel office to me.
New connection of airtel hd is not for 3300.00...
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A
AmitDalal99
from Palwal, Haryana
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false promises and inappropriate behavior

Address:Rohtak, Rohtak, Haryana, 124001

I recharged my above mentioned number for
Rs 1699/- through airtel app on 11 nov 19 at 0930 hrs by internet banking. Immediately after recharge i received following messages in the sequence mentioned:-
From precharge "thank you for recharging. Your new pack with unlimited call and data benefit will start from[protected]. Till then your current pack benefits will continue."

From erecharge "recharge done on[protected]...
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B
Bhaven Shah
from Pune, Maharashtra
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incorrect registered name on sim card

Address:Pune, Maharashtra

They have registered my name as 'bhaves' which is actually 'bhaven'. Now i am having problem with my sim card, i am unable to call, my incoming call is busy by default & they cannot give me another sim card. Neither can i port it into any other company nor do i get speed on internet. I ported my idea number to airtel for fast internet speed. Please solve the problem as i unable to use the servies....
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K
kartpyne
from Mumbai, Maharashtra
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fraudulent registration

Address:Airtel, Santhome., 600004

I wanted a pre-paid connection without my permission the sales person has given me post paid. I was never asked or informed about it. I even asked the guy for confirmation, he said it is pre-paid and then he without my knowledge has given me a post-paid number. No he is telling me i have to pay 499 x 3 bill only then i can convert to pre-paid. I using other networks jio and vodafone where for three months my prepaid charges are only 499....
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