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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 554

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J
j puneeth
from Hyderabad, Telangana
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twice recharged on same number

Address:Hyderabad, Andhra Pradesh, 500033

Hi recharged twice on same number for 1699
And airtel wants to keep the money, it's sad once a genuine company with good network, has network issues and is stooping to this level that they say u have done it so we are not responsible and want to keep the money.
[protected] .
Kindly refund the money....
+1 photos
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D
Divanshu Manchanda
from Hathras, Uttar Pradesh
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cross connection from my sim

Hi sir/madam, please help,
The cross connections from my sim has been increased. Whenever i call someone, i'd to have cross connection. Due to which i'd to hear other people talks. So this is my request to airtel, to please resolve this problem at the earliest, otherwise i'll take strict action, against it.
This is my request and please resolve it....
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S
SharadaKaragunda
from Bengaluru, Karnataka
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wrong recharge - not ready to refund

We tried recharging 1 number with 35rs to continue incoming calls. But they have deducted 3598rs and they are saying its our mistake itself. We entered 35 manually and we recharged through net banking. Its not a small amount. We shared our problem with collegues/friends and many of them faced the same problem. Airtel purposefully deducting our money and saying 'we cant do anything for this, you have selected your recharge amount'. Dont they...
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R
rohitkumar05bit
from Bagli, Madhya Pradesh
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customer care change tariff plan according to lootera airtel dth provider

Address:Quater no. - C11, Chotiya coal division, Balco, Korba, Chhattisgarh, 495445

Dear sir,
In my tv account balance is showing 124 rs, but my tv account is suspended & when i call customer care they said different thing in each hour.
My customer id-[protected]
Name-rohit kumar
Provider-airtel
My [protected]@gmail.com
Mob-[protected], [protected]

My tv screen showing balance is 124 rs, rather customer care saying that balance is 7 rs, they tariff plan rate...
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S
Shivam Gagneja
from Noida, Uttar Pradesh
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internet and calling issue

Address:110031

Unable to make calls and no internet issue from 5th february 2019,, and haveing 4 airtel connections and facing issue in all connections,, after contacting to airtel customer careand nodal team of airtel they says everytime, a site upgradation at your location has been taken into consideration please wait and be patience but without calling and internet how i wait,, please help...
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J
Jeba Living
from Namagiripettai, Tamil Nadu
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internet balance is empty without using

Address:518/31, Gandhinagar, Walajapet, Vellore, Tamil Nadu, 632513

Morning 7:30 i turn on my data and send someone message in whatsapp and put my phone in charge
9 o'clock i take my phone and open facebook video not loading and a message came i used 💯% data
I shocked i don't allow any auto update
Not turn on hotspot
My balance is gone empty
I call the helpline she simply said my system showing you consume the data
I said to her the above details and i said...
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S
Sula123
from Palghar, Maharashtra
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postpaid number conversion

Address:Near Chatrapati Chowk, Kaspate Wasti, Wakad, Pune, Pune, Maharashtra, 411057

I requested to get my corporate connection being transferred to my personal name, submitted all my docs to nearest airtel store took rigorous follow up for 3 months but nothing was done. I mailed to airtel for getting help, received a call saying we will work on ur issue but again nothing happened.
Now my number isn't working and all the customer care agents are saying is as this is a corporate connection so they can't do any thing...
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U
Umakant740811
from Patiala, Punjab
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i have not chosen channel but it is shown to my and taking charges also

Address:Jalandhar, Punjab, 144411

My dth no - [protected], total no including hd and ala-cart an dd mendetory no of channel choosen below 80. But from four day channel showing me 173 channels. I dont want to watch that much channel. Today i removed from my previous collection of channel one channel instead of getting lesser amount it has gone up by 50 rs. And there is no option is giving me option to remove other channel (Which is provided by own airtel people). It is clear...
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I have called customer care of airtel to request to tell me the 30 days plan for uk as international roaming.

I checked with her follwing:

1. Recharge amount: she said 2500
2. Validity: she said 30 days
3. Whether 3g will work there or not? : she said yes
4. Free incoming calls : she said, unlimited free incoming
5. Outgoing: she said 1500 minutes.

So i did the recharge...
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A
amit4ritz
from Bengaluru, Karnataka
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airtel is not ready to disconnect my broadband connection

I am trying to disconnect my broadband connection of airtel vfiber due to it is not working most of the time.

I am calling past one week to take disconnection request but they are giving some or other excuses and not accepting the disconnect request.

Latest excuse is : "sir please remove the broadband account from the myairtel app, only then we can disconnect the connection"

The fact is that...
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D
Deepraj Mishra
from Gwalior, Madhya Pradesh
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my selected plan not activated and wrong packages updated my dth

Address:Bharti infratel ltd, Gali no 5 dhawari satna, Satna, Madhya Pradesh, 485001

My selected plan not activated as par my selection total 86 channel. And monthly pack 231 reupes par day 7.7 but worng charge amount deducted by dth operator appox 15 rupees par day and any information not provide by dth operator so pls help. Six to seven time call to coustomer care but no response all time sarver problem or update you pack as soon but still problem not reslove....
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V
VVS Ashitosh
from Chennai, Tamil Nadu
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unable to send text message

For some reasons unknown i am unable to send text messages from my airtel mobile number. I checked with my balance amount and tried to solve the issue from all the possible ways from my side but unable to. Last i remember sending a text message was couple weeks back, but not exactly sure what happened after that.

I even tried to contact customer care through 121, but god knows what option to select to talk to a person with...
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R
Ravi Tudu
from Patna, Bihar
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unsatisfactory service regd no 3024221109

As per trai guidelines i have selected 121 channels as per my choice and recharged my account with rs 410 in two transactions of rs 150 and rs 260 and sent sms after scanning the qr code today morning at 9.30 am but my services have not been activated yet. When i talked to your customer service executive i didn't get satisfactory reply. Moreover the process of contacting your customer care executive is very irritating. When i asked your customer...
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S
satyam.s2007
from Lucknow, Uttar Pradesh
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airtel digital tv. pathetic service provider

My name is subhash ghosh and i have been a regular customer of yours from 7-8 long years. (Customer id - [protected]). Earlier there were some issues, but overall i was satisfied. But now from these past 20 days i am having a worst kind of support and services from your side, that made me think to change to other service provider.

Actually the problem is-

1. I choose my package (La carta) on 30th january, before...
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K
Kuldeep042000
from Pune, Maharashtra
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airtel dth fraud

Address:Mumbai City, Maharashtra, 400005

Consumer id [protected]
I selected pack for rs.348 & for 1 week they didn't migrate me. After 2 calls to customer care which have minimum of 20 minutes of waiting, they finally migrate me to the new pack but cleverly didn't give me 6 hd & some free channels selected by me. After following up again they finally activated hd channels but have charged me extra. Now my pack is showing rs.423 per month.
Cheat your are. Customer care...
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B
Balaraj Kakumanu
from Hyderabad, Telangana
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cash back offer, not worked on my mobile number

Address:Grha lakshmi Colony,kakaguda, Hyderabad, Andhra Pradesh, 500015

There is cash bank bonanza offer going on airtel mobile plan.
I used airtel payment bank, to avail that offer.

But cash back is not worked. And i am not able find terms and conditions.

I felt like i am cheated by airtel services.

And it is consuming time also to find details of that offer.

I am attaching some screenshots....
+2 photos
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Address:Madhurawada, Visakhapatnam, Andhra Pradesh, 530 049

Yesterday i went to mvp colony airtel service center for getting my sim card belonging to 3g to 4 g.
I have taken with 2 ids i_ adhaar id proof as well s my driving licenese proof.
My cell phone is already linked to my aaadhar card, as once went to similar office (Service center) in vizag., probably the main brach at vizag.
I am surprised, that this was not a sufficient proof for changing the sim card.
I waited...
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A
Ankush229699
from Amritsar, Punjab
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dth

Address:325, D2, 6th floor, Penta Homes,, Vip Road, Zirakpur, Mohali, Punjab, 140603

Dear trai,

I am writing to you with complaint that airtel digital is befooling people by changing the pack automatically and increased the monthly rental from 450 to 475. Not only prices are increased but channels also reduced to previously more than 300+ channels to now only 175 channels. My consumer id is [protected]

After the new regulations from trai airtel has reduced my channels from more than 300+ to...
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S
Samikesha Jain
from Indore, Madhya Pradesh
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airtel cable tv

Airtel dth not allowed us make our own plan... They continued our rental plan worth above 700 n not provide us proper information regarding changing my base plan...
Airtel costumer care mislead us by giving wrong informations...
According to new rules i can choose my own plan but company is not giving us any helpfull information regarding this rule so have can select our own pack...
I
Please help us regarding...
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D
DevendraPratap2100
from Akhnur, Jammu and Kashmir
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unable to use 4g network

Address:Lucknow, Uttar Pradesh

I have airtel 4g sim card but it always switches to 3g network or no network. I have tried manual setting of network then to it shows same problem.in advertisement u show it as fastest growing network i think it is baddest growing network. One question how can i port my airtel number?. Calling quality is excellent but still now i need to port number just because i have seen other 4g network giving data and network speed better than your services...
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