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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 580

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R
Rajaa Arumuga
from Tiruchirappalli, Tamil Nadu
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airtel incoming call not receiving

Address:627814

Dear sir/ madam,

My airtel number incoming calls are not coming. The other end message is "my number is in not reachable condition". I have full range signal/tower 4g.
Incoming sms, and outgoing calls are working.

I am missing lot of important calls because of your network issue.
I have 146 rs main balance at my account.
For sometime you have blocked my outgoing calls, and forced me...
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N
nitin44
from Noida, Uttar Pradesh
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network problem (no service mode)

My self nitin kumar and i have a prepaid airtel mob.[protected].

The network in sec-58 noida is very bad and near about to zero from last one month. No any outgoing/incoming calls can be done on this no.

Regarding this i have complaint on 14th jan-19 (C4gsp[protected]). Airtel customer executive said, that there is some network work in airtel. It will be completed very soon and the network issues will be resolved.br...
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H
Hitesh kumar guru
from Basi, Punjab
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poor service in airtel office shimla

Address:171001

Dear sir/madam,

I am very disappointed from your service in airtel office.
I am unable to use my internet since 4 days and i visited the office the mall shimla the representative told me that my number is not tagged for volte service and after that i visited the store 4 times since two days. And next day in morning i received a call from store about feedback the representative ask me why to give 5 marks for the store...
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M
moyal37
from Nagar, Rajasthan
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regarding airtel prepaid sim activation

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

I have ported my JIO sim to Airtel prepaid, before 2 days SIM is on and tele verification is also successful. FRC also done.
but when I am calling it is saying that your verification is not done and please OFF/ON your phone after 30 minute and it will be activated...
Facing this issue from last 2 days, I called to airtel customer care also but they are saying that SIM is activated from our end.
I have sent email to [protected]@in.airtel.com...
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D
Dks🙏
from Muzaffarnagar, Uttar Pradesh
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payments by airtel savings account not done

Yesterday on 29jan2019 I made a transaction of money₹3500 from my Airtel savings account to Bank of Baroda acount...money debited but not received in bank account. I have Attached the screenshot of transaction. Transaction ID is [protected]. Please help me. Thanks....
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A
ashish 2905
from Mumbai, Maharashtra
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unauthorized deduction from account not denied for refund

Address:New Delhi, Delhi

I took the Airtel DTH connection on june 2018. They gave me 3 month HD pack free till august and told me after that HD plan will be deactivated but they not deactivated and deducted the money from my account on regular basis. When i asked to customer care they told me that you did not tell us to deactivate the HD pack so the company deducted the amount and they also not provided the HD pack after 3 month expiry and deducted the charges for...
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S
Sri Swaroop Ranganathan
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international travel bill issue

Hi
My mobile number is 9980*******. I have recently travelled to Maldives and was surprised to see the the international roaming charges of around Rs. 20, 000/-. When I was activating international roaming pack to Maldives, the Airtel website shown me, unlimited incoming calls free and 3gb data free. Suprisingly the data charges for this month is charged as are.9790/- inspite of me not using the internet. Hence, I request to kindly...
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C
Cherry9
from Hyderabad, Telangana
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deduction of main balance without prior information

Address:Kurnool, Andhra Pradesh, 518002

Iam the customer of Airtel for the last 10 years.But now iam unhappy with the airtel.Recently i have a Rs.32 balance in my account but on[protected] an amount of Rs.23 is deducted without any information.So I Called to the customer care they didn't give any information and call can be connected to Supervisor(Mr.Rajesh) .He is also very rude and worst behavior with the customer and suddenly the cut down the phone call.And day after tomorrow...
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S
Syed Nazrul Hassan
from Gurgaon, Haryana
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recharge refund not initiated

Website:www.airtel.in

I have 2 recharge on same number [protected] one was processed successfully and another refund was not reflected both done from 2 bank account
The unsuccessful details are as below

Tran Date CHQNO Particulars DR CR Balance SOL
[protected] INB/[protected]/CITRUSPAYMENTSOLUTIONSPVTLTD/ 199.00 33700.57 022

I was redirected to this url https://pay.airtel.in/online-payments/citrusApiResponse.do?trans_id=[protected]&...
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A
Anuuj Jain
from Agra, Uttar Pradesh
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new trai rules irregularity

Address:206130

Trai has provided 100 channels limit initially to choose, and beyond that we pay rs 20 extra for 25 channels. Airtel dth is counting each hd channel as 2 each and thus increasing the no of channels chosen, forcing us to choose extra channel limit.

Similarly when i choose sony happy india hd pack, it contains 11 channels. But airtel adds 15 in selected channels number. Kindly resolve this before 31st january else we will be...
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V
Vijay Solse
from Mumbai, Maharashtra
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sim not working - very bad service

Address:410209

I am using airtel number since 2012 and this i fed up with airtel services. My sim is not working from last 3 days so i have visited airtel gallery (Kamothe) 8 pm but they have support from 10:30 am to 7:30 pm but we are working in office we won't have time to reach there before 7:30 pm but gallery guys never helping for this.

So i have visited airtel gallry today near ghansoli station but they saying they dont have sim cards...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

First of all, thank you for your pathetic customer support and fraud customer care executives.

My customer id:[protected]
Complaint id:[protected]

I have 2 dth connections and i had done the annual recharge for both the connections. Last recharge i had done for my second device of rs 5801 rs from june 2018 to june 2019.

In oct 2018, airtel dth had shopped the services of my second device...
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A
Anadi Shankar Mishra
from Delhi, Delhi
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about balance deduction without my consent

Address:New Delhi, Delhi
Website:Trai

I am a airtel user two year ago company give lifetime validity and from nov 18 they asking for reacharge for both incoming and outgoing i done reacharge 35 rs which expired on 26 jan and they increase my validity upto 27 jan and deducted 23 rs from my account without my permission can any one help me that company deducted balance from customer without consent of customer. Please provide solutions...
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P
pkg3121990
from Patti, Uttar Pradesh
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volte not working

Address:Kanpur, Uttar Pradesh, 208007

Myself pradeep kumar gupta holding an airtel sim having number [protected].
Regarding this complaint i have contacted the customer service where they had asked me to do a couple of changes which was all done. Firstly i made sure that my handset samsung galalxy s8+ is compatible for volte. I have also inserted the sim in slot 1 and made sure that the network settings in my mobile is fine. I have also switched on the volte option in my...
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D
dhavalb20
from Ahmedabad, Gujarat
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airtel causing problems in porting to jio

Address:380005

Respected CC Executive,

I am 15 year old AIRTEL Postpaid Customer. My number is ********* [protected]. Here is my LOG what i went through in last few days. PLEASE HELP ME to solve it.

[protected]: I called customer care to convert to PREPAID, They refused and asked me to shift to Rs.199 POSTPAID Plan. I said OK and then thay again called that they ll give Rs.249 plan which I SAID NO and told that i ll shift to...
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R
rajkr111
from Delhi, Delhi
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airtel network - 4g sim

Address:New Delhi, Delhi, 110045

I have been an airtel prepaid customer for many years but for nearly 2 months i have not been able to make a single call. Generally i heard "out of coverage area".
I am also facing network problem with the internet.
I dont know what is the problem and i don't want to know. I am paying money and i want my services.

My mobile number is [protected] and sim is 4g....
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R
Ravi Afria
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment bank account blocked

My airtel payment bank account number is blocked
we need to start it my account number is [protected]
Please start my account
My address is
VPO NEHRUGARH
district - Rewari
State - haryana
Pin - 123303
My account is blocked at least 5 month approximately
I have many problems create due to my account blocked
Airtel app not recharge any number and not any transaction...
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P
Prashanthshetty
from Bengaluru, Karnataka
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excess bill charges (1587)

Address:560040

Dear sir,

I am using airtel network fast few years, they have charged me amazon prime membership without my confirmation, when i asked them to waive off the money from my bill as i am not interested in renewing the prime mebership, they are not ready to waive off the amount. And they are telling if i dont pay the amount then they will disconnect the connections,

Past one year i have also complained about network...
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D
Deepakjaiswal80
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge benefit not received

Address:736182

I have done recharge of Rs 998/- from Airtel app as i had a previous coupon in the app of Rs 50/- hence after applied i had paid amount of Rs 948/- which was deducted from my wallet, even i got conformation SMS of the same (TransID #[protected] and[protected] but till now neither the validity is extended nor the outgoing is activated . After calling to Customer Care they only give me assurance but did not solve the problem, i received...
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P
pkg3121990
from Patti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network not after porting into airtel

Address:208007

I have ported my number [protected] from jio to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
This is such a bad service for prepaid users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number...
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