Claimed

Airtel Complaints & Reviews

2.1
Last updated May 29, 2024
Complaints 54512
Resolved
21960
Unresolved
32552
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 628

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I wasn't told about any validity before and now saying to recharge with minimum of 35rs every month to stay connected. I have enough balance in my account. They never told about any validity date and now suddenly texting and calling to ask for extra amount to get continued services else the amount already paid would get wasted. This is injustice and incorrect.

Please review these forceful and dominant plans and take necessary...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:208012

Sir i was receiving messages of outgoing validity finish. And a message that recharge with 34 or more to extend that.
So i did so, but in return the validity extended for just one month and 100 mb data. They didn't informed in message that i am going to data pack instead of talk time which is usually expected. I don't need any data but talk time in place of that. I talked executive they said they can't do anything you must recharge...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have airtel mobile phone no.[protected] for over 12 years. I am based at agra (Up) and being and i have been moving around to bengaluru, noida and gurugram quite a lot since my children are based there. That's the reason i keep sufficient balance in my account so that my communication is not disrupted for lack of recharge amount. I have a balance of rs.1194.31 in my account for this phone. Abruptly, my outgoing calls was stopped for want...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balasubramanian Kalanjeri
from Bengaluru, Karnataka
Report
Copy

mobiplay services

My mobile no. Is [protected]
Today 24/11/2018 at 02.20 hrs you have activated without my consent or permission or knowledge some service, "mobiplay" services and charged to my account of mobile no. [protected] and as per your txnid s [protected] at o2.20 hrs.
You are requested to immediately reverse the amount of rs 49.00 for recreating to the account oh my mobile no. [protected], failing which i may have to take remedial steps....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Aka
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile recharge payment done same amount twice

I have recharged my number previously with rs 399/- before five days.

Today i wrongly recharged the same number again with the same amount using freecharge app. So i would like to request you to issue a refund or extend the validty according to the plan for 2 times consecutively, as presently i am losing the benefits for one of the earlier recharges.

Please do the necessary action immediately....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Geetha Ramapuram
Report
Copy

complaint about post paid bill not addressed

I have been billed incorrectly. Even after a call with the customer care as well as sending an email to the address mentioned in the bill, this issue has not been addressed. I would like to escalate the matter to a higher authority but unfortunately, i cannot get the email address of anyone in a managerial position.
I would like to at least get an acknowledgment that the complaint is being processed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yuvanravi
from Bengaluru, Karnataka
Report
Copy

no airtel network in pin code 577204

Address:Shimoga, Karnataka, 577204
Website:airtle poor network

Karnataka state, shimoga town near village ( just 4.5Kms away in Sagar Main Road) Sriramapura, Pin 577204, here around nearly 200 to 300 house(home) in this area airtel network is very poor, we are not receiving proper network, phone will auto disconnect, miscommunication, kindly confirm,
other wise jio is better option for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GH ct scan RMD
from Delhi, Delhi
Report
Copy

network problem

Address:6250
Website:EMERGENCY

Dear sir,
Airtel network problem in customer services we called 2times promblems not cleared still is pending on july to nov tamilnadu medical services in new building at ramanathpuram mri/ct services conducted number:[protected] :tnmsc compliant number = [protected] (Government hospital)

Solve the problem emergency not solved give written statement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjith Ritzy
from Tirur, Kerala
Report
Copy

failed transactions

Hi,.

I recharged 145 rupees for [protected] on october 29th but it is was not reflected also no message received. I used airtel app for this. Please help for refund i already raised multiple complaints but no refund received so far. I have attached screenshot of my account summary.

When reached customer care there are asking transaction i'd but i did not received that message but however i have attached screenshot...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
from Noida, Uttar Pradesh
Report
Copy

due to increasing the bill amount

Address:110031

Hi Team,

My name is Rahul Jain. I want to disconnect my below contact number.
[protected]. Current plan is Rs.499 and it become approx. Rs.707 bill (499+107+100) (Bill plan+GST+Late fee) per month which is too expensive for me kindly disconnect my number as soon as possible.

Thanks & Regards,
Rahul Jain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek Golchha
from Kolkata, West Bengal
Report
Copy

unblock my mobile number

Address:Kolkata, West Bengal

From: vivek golchha
Date: 24/11/3018

Sir/mam,
Sir my airtel number [protected]hasbeen blocked on account of calling a dnd customer i have checked on my part that no calls were made on 24/10/2018 and16/11/2018 and if by mistake i might have called a dnd number just once or two in last 15 year its not right to disconnect my number because of one call... I use this no. For my family's and relatives and also for my...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I wasn't told about any validity before and now saying to recharge with minimum of 35rs every month to stay connected. I do have enough balance in my account but i was not able to use it properly as there is no proper network in the places i visit or stay. Even they haven't provided any hint about change in plans in advance. Its like i have to lose my money even i dont have proper service from the provider. This is very injustice and nothing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
barun561
from Hyderabad, Telangana
Report
Copy

wrong no of airtel is recharge

I have done airtel no errerounsly to wrong no on application SBI YNO. Please help me to get is reversed. I had try to send message with detail om no 59109 but message gettinh failed every time.
My details is given below
WRC ([protected])(YONOABD[protected][protected])

Detail WRC
Wrong no ([protected])
trans id (YONOABD[protected]
Amount (199)
Correct no ([protected])br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepakmn
from Udupi, Karnataka
Report
Copy

irregular network connection

Address:Dakshina Kannada, Karnataka

As you advertise on TV that your network is very good but not. If you are not provided with good connection in city what about the village I'm from Mangalore if you trace my location it is just 3 km from Mangalore urban area my house is not in any low altitude so that connection are unavailable. It's about 50 high than sea level. If not provided with good network immediately I will definitely go ahead to CONSUMERS AFFAIRS court to question...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satpalsingh.ss
from Gurgaon, Haryana
Report
Copy

airtel charged for vas service without my permission

Website:www.airtel.in

Airtel activated 6T seconds WAP service without my permission and deducted Rs 99 on my phone.

I have not faced these issue previously. Howver this is clearly blantant, fraudent and cheeting business practice to generate revenue.

And on the top of that we need to send the request STOP the service or it will be again charged next month.

I have attached a sceengrab of the SMS send regarding the above.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Md Yusuf Ansari 777
from Kolkata, West Bengal
Report
Copy

offer on a new smartphone

Website:[email protected]

I have bought new Nokia 6.1 plus from Flipkart and there was an offer from Airtel of getting ₹1800 cashback in the form of 36 coupons and 240gb data in the form of 20gb data per month on recharge of 199/249/448, i have done 199 recharge twice, but didn't get the cash back and extra data, i have contacted Airtel customer care and they told me that i would only get cashback of ₹2000 as it is a festive offer on buying any 4g phone and no...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Planetx
from Mavelikara, Kerala
Report
Copy

harassing a poor woman to provide noc from her estranged husband

Address:600017

Hello,

The prepaid sim was bought with my aadhar and voter id under my name 4 yrs back.

After marriage in june 2016 the number was requested to be clubbed in family plan. He was not asked to submit noc from his wife. He didn’t submit any document like marriage certificate, my aadhar or my voter id. The connection got transferred to his name automatically without my permission. So can any xyz walk in to an...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zubair Sheikh
from Kulgam, Jammu and Kashmir
Report
Copy

bill payment

Address:Srinagar, Jammu and Kashmir, 190005
Website:airtel.in

Re:[protected]ccaairtelinmoney still not cleared yet my bill update [case:2661717]
Inbox
X

Wecare
Tue, nov 20, 3:35 pm (3 days ago)
To me

= please reply above this line =


Hi zubair. Srinagar. [protected]@gmail.com,

You've had an update to your case re:[protected]ccaairtelinmoney still not cleared yet my bill (# 2661717) on :

Rahim...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek6191
from Hyderabad, Telangana
Report
Copy

airtel has activated idiotbox vas without my permission.

Address:Hyderabad, Andhra Pradesh, 500062

I did not suscribe to the value added service offered by airtel called idiotbox.

But i received a message from airtel saying that i have suscribed to this service and that 35 rupees were charged. My number is [protected]

This is the message i received from airtel:

Idiotbox service has been activated @ rs35.0 for 7day (S). Txn id s[protected], 23nov18 04:09. Service will be renewed after validity...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vadiraj baht
from Delhi, Delhi
Report
Copy

actual validity of sim is post year is reduced to 23.11.18 I/o

Address:560055
Website:fraud in validity of sim date and no use further

This is not fare that validity given in sim card is suddenly reduced as per telecom rule, all old age genearation never use to keep recharge and they only prefer open balance with validity, i have call twice to customer care, first call reply given that if i recharge minimal value the validity of sim will extend to 2021, i tried and recharged rs9, but nothing happened, 2nd time customer call: he says earlier discussed customer reply is wrong...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy